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This script is used in ServiceNow to automatically fill in the missing manufacturer information for Configuration Items (CIs) in the CMDB (Configuration Management Database).

This code will help to populate the Manufacturer if that empty on CMDB_CI table
This script is used in ServiceNow to automatically fill in the missing manufacturer information for Configuration Items (CIs) in the CMDB (Configuration Management Database).

1. Predefined Mapping:
The script starts with a list of known model names and their corresponding manufacturer names.For example, a model called ThinkPad T14 is made by Lenovo, and MacBook Pro 16 is made by Apple
2. Look Up Manufacturer:
    * It defines a function that looks up the manufacturer’s record in the core_company table (based on the name) and gets its unique ID (sys_id).
3.  Find CIs Missing a Manufacturer:
    * The script goes through all CIs in the cmdb_ci table where the manufacturer field is empty.
4.  Update Missing Manufacturer:
    * For each of those CIs:
        * It checks the model name.
        * If the model is in the predefined mapping:
            * It looks up the correct manufacturer in the core_company table.
            * It updates the CI record by setting the manufacturer field with the correct sys_id.
            * It also logs that the update was successful.
        * If the manufacturer is not found in the system, it logs a warning.
5.  Final Log:
    * After going through all matching CIs, it logs how many records were successfully updated.
This script is used in ServiceNow to automatically fill in the missing manufacturer information for Configuration Items (CIs) in the CMDB (Configuration Management Database).
This script is used in ServiceNow to automatically fill in the missing manufacturer information for Configuration Items (CIs) in the CMDB (Configuration Management Database).
@Atul-LNG Atul-LNG self-assigned this Oct 22, 2025
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Hi @TechTrekwithAJ
Please rename the instruction file to README.

@TechTrekwithAJ
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Changes has been done, Please check

@Atul-LNG Atul-LNG changed the title TechTrekwithAJ-AutoPopulate Missing Manufacturer AutoPopulate Missing Manufacturer Oct 22, 2025
@Atul-LNG Atul-LNG merged commit 64d0268 into ServiceNowDevProgram:main Oct 22, 2025
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@Atul-LNG
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Thanks @TechTrekwithAJ for the contribution. Just a request — please avoid using the prefix Aj Tech Trek in the subject line.

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Okay Sure, point Noted

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2 participants