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Update incompleteChkListShowErrMsg.js to validate checklist completion before status change #1843

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Update incompleteChkListShowErrMsg.js to validate checklist completion before status change #1843

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20 changes: 11 additions & 9 deletions ...er-Side Components/Business Rules/Validate Checklist items/incompleteChkListShowErrMsg.js
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Original file line number Diff line number Diff line change
@@ -1,19 +1,21 @@
//Business Rule: before update on the incident table
//Condition: changing state to 'In Progress'
// Business Rule: Before Update on Incident table
// Condition: current.state == 2 (In Progress)

(function executeRule(current, previous /*null when async*/) {
var checklistGR = new GlideRecord("checklist");
checklistGR.addQuery("document", current.sys_id);
checklistGR.query();
// Only run if state is changing to 'In Progress'
if (current.state == 2 && previous.state != 2) {

while (checklistGR.next()) {
// Query checklist items tied to this record that are not complete
var itemGR = new GlideRecord("checklist_item");
itemGR.addQuery("checklist", checklistGR.sys_id);
itemGR.addQuery("complete", false);
itemGR.addQuery("document", current.sys_id); // Matches the current record
itemGR.addQuery("complete", false); // Only incomplete items
itemGR.query();

// If any incomplete item exists, abort the action
if (itemGR.hasNext()) {
gs.addErrorMessage('Checklist has incomplete items. Please complete all before assigning it back.');
gs.addErrorMessage("This record has incomplete checklist items. Please complete them before proceeding.");
current.setAbortAction(true);
}
}
})(current, previous);

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