Skip to content

Conversation

@anjimuvva
Copy link
Contributor

PR Description:

ServiceNow Background Script – Create RITM via sn_sc.CartJS()

This script demonstrates how to programmatically create a Request Item (RITM) and Request (REQ) in ServiceNow using the modern sn_sc.CartJS() API.

The script simulates a Service Catalog order submission — adding a catalog item to the cart and checking it out. This ensures that all catalog flows, workflows, and business rules are triggered exactly as if the request were placed through the Service Portal or native UI.

Pull Request Checklist

Overview

  • Put an x inside of the square brackets to check each item.
  • I have read and understood the CONTRIBUTING.md guidelines
  • My pull request has a descriptive title that accurately reflects the changes and the description has been filled in above.
  • I've included only files relevant to the changes described in the PR title and description
  • I've created a new branch in my forked repository for this contribution

Code Quality

  • My code is relevant to ServiceNow developers
  • My code snippets expand meaningfully on official ServiceNow documentation (if applicable)
  • I've disclosed use of ES2021 features (if applicable)
  • I've tested my code snippets in a ServiceNow environment (where possible)

Repository Structure Compliance

  • I've placed my code snippet(s) in one of the required top-level categories:
    • Core ServiceNow APIs/
    • Server-Side Components/
    • Client-Side Components/
    • Modern Development/
    • Integration/
    • Specialized Areas/
  • I've used appropriate sub-categories within the top-level categories
  • Each code snippet has its own folder with a descriptive name

Documentation

  • I've included a README.md file for each code snippet
  • The README.md includes:
    • Description of the code snippet functionality
    • Usage instructions or examples
    • Any prerequisites or dependencies
    • (Optional) Screenshots or diagrams if helpful

Restrictions

  • My PR does not include XML exports of ServiceNow records
  • My PR does not contain sensitive information (passwords, API keys, tokens)
  • My PR does not include changes that fall outside the described scope

@rohi-v rohi-v self-assigned this Oct 30, 2025
@rohi-v
Copy link
Contributor

rohi-v commented Oct 30, 2025

Hi @anjimuvva

Thank you for your contribution.

The logic/syntax shared here is already available in the repo,So it might be worth checking for duplicates or similar codes before submitting.

Closing this for now. Once you make additional changes, feel free to re-open this Pull Request or create a new one.

@rohi-v rohi-v closed this Oct 30, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

2 participants