Feature/identify inactive assignment groups

Server-Side Components/Background Scripts/Get Inactive Assignment Groups/README.md

@@ -0,0 +1,5 @@
+# ServiceNow Background Script – Identify Inactive Assignment Groups
+
+## Overview
+This background script identifies **assignment groups that have no active members**.  
+Such groups can cause issues with **incident routing**, **task assignment**, or **notification delivery**, since tickets assigned to these groups may never reach an active user.

Server-Side Components/Background Scripts/Get Inactive Assignment Groups/get_inactive_assignment_groups.js

@@ -0,0 +1,11 @@
+var grp = new GlideRecord('sys_user_group');
+grp.query();
+while (grp.next()) {
+    var member = new GlideRecord('sys_user_grmember');
+    member.addQuery('group', grp.sys_id);
+    member.addQuery('user.active', true);
+    member.query();
+    if (!member.hasNext()) {
+        gs.info('Inactive group (no active members): ' + grp.name);
+    }
+}