feature: Added Safe Bulk Record Update with Progress Tracking snippet #2569

BEASTSHRIRAM · 2025-10-28T08:22:44Z

PR Description:

small summary

Background Script for safely updating multiple records with batch processing,
error handling, and progress tracking to prevent timeouts.

What i did

bulk_update_with_progress.js - Production-ready bulk update implementation
README.md - Complete usage guide and customization examples

the Features are

Batch processing to prevent timeouts
Individual error handling
Progress logging every N records
Works with any table and filter
Tracks success/error counts

What it does: Updates many records safely with error handling and progress logging
Why needed: Shows best practices for bulk operations without timeout

Pull Request Checklist

Overview

Put an x inside of the square brackets to check each item.
I have read and understood the CONTRIBUTING.md guidelines
My pull request has a descriptive title that accurately reflects the changes and the description has been filled in above.
I've included only files relevant to the changes described in the PR title and description
I've created a new branch in my forked repository for this contribution

Code Quality

My code is relevant to ServiceNow developers
My code snippets expand meaningfully on official ServiceNow documentation (if applicable)
I've disclosed use of ES2021 features (if applicable)
I've tested my code snippets in a ServiceNow environment (where possible)

Repository Structure Compliance

I've placed my code snippet(s) in one of the required top-level categories:
- Core ServiceNow APIs/
- Server-Side Components/
- Client-Side Components/
- Modern Development/
- Integration/
- Specialized Areas/
I've used appropriate sub-categories within the top-level categories
Each code snippet has its own folder with a descriptive name

Documentation

I've included a README.md file for each code snippet
The README.md includes:
- Description of the code snippet functionality
- Usage instructions or examples
- Any prerequisites or dependencies
- (Optional) Screenshots or diagrams if helpful

Restrictions

My PR does not include XML exports of ServiceNow records
My PR does not contain sensitive information (passwords, API keys, tokens)
My PR does not include changes that fall outside the described scope

BEASTSHRIRAM · 2025-10-28T11:43:52Z

hey @ravichandra1998g please review this

SapphicFire

Thank you for your contribution. The idea is great, but there are some changes that need to occur before we can accept it. I will leave this open for a day :)

SapphicFire · 2025-10-28T21:47:49Z

...ide Components/Background Scripts/Safe Bulk Update with Logging/bulk_update_with_progress.js

+    while (gr.next()) {
+        recordsToProcess.push(gr.getUniqueValue());
+
+        // Process in batches to prevent timeout


As these updates are occurring within the same execution, this does not prevent timeout or create separate items to process in parallel

SapphicFire · 2025-10-28T21:54:30Z

...ide Components/Background Scripts/Safe Bulk Update with Logging/bulk_update_with_progress.js

+var errorCount = 0;
+var totalProcessed = 0;
+
+gs.log('[Bulk Update Started] Table: ' + TABLE + ' | Filter: ' + FILTER, 'BulkUpdate');


gs.log usage is not recommended

SapphicFire · 2025-10-28T21:58:10Z

...ide Components/Background Scripts/Safe Bulk Update with Logging/bulk_update_with_progress.js

+            var record = new GlideRecord(TABLE);
+            record.get(recordIds[i]);
+            record.setValue(FIELD_TO_UPDATE, NEW_VALUE);
+            record.update();
+            successCount++;


You are doing 100 database queries instead of one for all 100 records, and updating one at a time instead of using updateMultiple. This is not ideal. Consider changing this to iterate through all of the records to reduce the queries, and consider updateMultiple to reduce the database updates

SapphicFire · 2025-10-28T22:00:17Z

Server-Side Components/Background Scripts/Safe Bulk Update with Logging/README.md

+- [GlideRecord Query API](https://docs.servicenow.com/bundle/sandiego-application-development/page/app-store/dev_apps/concept/c_UsingGlideRecord.html)
+- [GlideSystem Logging](https://docs.servicenow.com/bundle/sandiego-application-development/page/app-store/dev_apps/concept/c_SystemLog.html)
+- [Best Practices for Bulk Operations](https://docs.servicenow.com/bundle/sandiego-application-development/page/app-store/dev_apps/concept/c_BulkOperations.html)


These docs are very out of date and not accessible anymore, how did you get these links?

…e queries

BEASTSHRIRAM · 2025-10-29T03:55:56Z

@SapphicFire Really appreciate your time! You’re meticulous, which is a great trait for a developer — I’ll definitely learn that from you. I made a few changes: used gs.info() instead of gs.log() and applied updateMultiple(). Please let me know if there’s anything else I should improve.

Removed example usage, key features, output examples, performance notes, customization, requirements, and related APIs sections from the README.

BEASTSHRIRAM · 2025-10-29T04:02:05Z

i think u can merge now..

SapphicFire

Looks good to me

feature: Added Safe Bulk Record Update with Progress Tracking snippet

b35860e

SapphicFire self-assigned this Oct 28, 2025

SapphicFire requested changes Oct 28, 2025

View reviewed changes

fixed: Optimized bulk update to use updateMultiple and reduce databas…

223bb7b

…e queries

BEASTSHRIRAM and others added 2 commits October 29, 2025 09:29

docs: Updated bulk update script

26ec6f0

Clean up README by removing sections

d358754

Removed example usage, key features, output examples, performance notes, customization, requirements, and related APIs sections from the README.

removed errorcount as it is not being used

01bd18f

SapphicFire approved these changes Oct 29, 2025

View reviewed changes

SapphicFire merged commit 54f39ce into ServiceNowDevProgram:main Oct 29, 2025
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feature: Added Safe Bulk Record Update with Progress Tracking snippet #2569

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PR Description:

small summary

What i did

the Features are

Pull Request Checklist

Overview

Code Quality

Repository Structure Compliance

Documentation

Restrictions

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BEASTSHRIRAM commented Oct 28, 2025

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BEASTSHRIRAM commented Oct 28, 2025 •

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