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@ChaseMillers
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PR Description:

replace this with your description

Overview

This script analyzes the quality of change request data in ServiceNow to determine readiness for Predictive Intelligence (PI) model training. It provides detailed statistics and quality metrics to help ServiceNow developers and admins identify and address data issues before starting ML training jobs.

Purpose

  • Assess completeness and quality of key fields in change request records
  • Identify common data issues that could impact PI model performance
  • Provide actionable insights for improving training data

Features

  • Checks completeness of important fields (e.g., short_description, description, category, risk, assignment_group, implementation_plan, test_plan, backout_plan, close_notes)
  • Analyzes text quality for description, implementation/test/backout plans, and close notes
  • Evaluates category diversity and closure times
  • Calculates an overall data quality score
  • Outputs results to the ServiceNow system logs
    Test:
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Overview

  • Put an x inside of the square brackets to check each item.
  • I have read and understood the CONTRIBUTING.md guidelines
  • My pull request has a descriptive title that accurately reflects the changes and the description has been filled in above.
  • I've included only files relevant to the changes described in the PR title and description
  • I've created a new branch in my forked repository for this contribution

Code Quality

  • My code is relevant to ServiceNow developers
  • My code snippets expand meaningfully on official ServiceNow documentation (if applicable)
  • I've disclosed use of ES2021 features (if applicable)
  • I've tested my code snippets in a ServiceNow environment (where possible)

Repository Structure Compliance

  • I've placed my code snippet(s) in one of the required top-level categories:
    • Core ServiceNow APIs/
    • Server-Side Components/
    • Client-Side Components/
    • Modern Development/
    • Integration/
    • Specialized Areas/
  • I've used appropriate sub-categories within the top-level categories
  • Each code snippet has its own folder with a descriptive name

Documentation

  • I've included a README.md file for each code snippet
  • The README.md includes:
    • Description of the code snippet functionality
    • Usage instructions or examples
    • Any prerequisites or dependencies
    • (Optional) Screenshots or diagrams if helpful

Restrictions

  • My PR does not include XML exports of ServiceNow records
  • My PR does not contain sensitive information (passwords, API keys, tokens)
  • My PR does not include changes that fall outside the described scope

@ravichandra1998g ravichandra1998g self-assigned this Oct 25, 2025
@ravichandra1998g
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Thanks for your submission. It appears that this pull request contains more files than described in the title. (contains Incident related files)
Please review and update the pull request to either remove the extra/unintended files or to update the description to be more comprehensive. Ensure your contributions are meaningful and adhere to the project’s standards. [If applicable: You can create a new branch on your forked repository to avoid accidental inclusions of new commits in the future.]. Closing this for now. Once you make additional changes, feel free to re-open this Pull Request or create a new one.

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2 participants