Hacktoberfest2025-3rd pull request

Server-Side Components/Business Rules/Auto create Problem when P1 Incident created/After_BR.js

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+function executeRule(current, previous /*null when async*/ ) {
+  if (current.priority == 1 && current.operation() == 'insert') {
+    var problemGR = new GlideRecord('problem');
+    problemGR.initialize();
+    problemGR.short_description = current.short_description;
+    problemGR.description = current.description;
+    problemGR.cmdb_ci = current.cmbi_ci;
+
+    var problemID = problemGR.insert();
+
+    if (problemID) {
+      current.problem-id = problemID;
+      current.update();
+    }
+  }
+})(current, previous);
+
+

Server-Side Components/Business Rules/Auto create Problem when P1 Incident created/README.md

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+Auto create Problem when P1 Incident created
+
+1. Create a After Business Rule.
+2. Applicable to Incident Table.
+3. Use After Business Rule - Insert.
+4. Add conditions if required.
+5. Apply the script.
+6. When a Priority-1 Incident get raised then after followed by Problem will get created.
+7. Map the Incident fields like short_description, description, cmdb_ci will mapped to the Problem Record.
+8. Map the problem to the Incident.