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PR Description:

This contribution adds a practical client and server pair. When a requester selects a CI on a catalog item, an onChange client script calls a Script Include via GlideAjax to validate that the CI is active and supported. The script shows a clear message and optionally disables submit when invalid.

Includes README, the Catalog Client Script, and the Script Include.

Pull Request Checklist

Overview

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  • I have read and understood the CONTRIBUTING.md guidelines
  • My pull request has a descriptive title that accurately reflects the changes and the description has been filled in above.
  • I've included only files relevant to the changes described in the PR title and description
  • I've created a new branch in my forked repository for this contribution

Code Quality

  • My code is relevant to ServiceNow developers
  • My code snippets expand meaningfully on official ServiceNow documentation (if applicable)
  • I've disclosed use of ES2021 features (if applicable)
  • I've tested my code snippets in a ServiceNow environment (where possible)

Repository Structure Compliance

  • I've placed my code snippet(s) in one of the required top-level categories:
    • Core ServiceNow APIs/
    • Server-Side Components/
    • Client-Side Components/
    • Modern Development/
    • Integration/
    • Specialized Areas/
  • I've used appropriate sub-categories within the top-level categories
  • Each code snippet has its own folder with a descriptive name

Documentation

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  • The README.md includes:
    • Description of the code snippet functionality
    • Usage instructions or examples
    • Any prerequisites or dependencies
    • (Optional) Screenshots or diagrams if helpful

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  • My PR does not include XML exports of ServiceNow records
  • My PR does not contain sensitive information (passwords, API keys, tokens)
  • My PR does not include changes that fall outside the described scope

This README explains the validation of CI selections using GlideAjax in a client script, detailing its purpose, usage, and functionality.
This script validates a Configuration Item (CI) selection via GlideAjax, checking if the CI is operational and has an assignment group.
@ravichandra1998g ravichandra1998g self-assigned this Oct 21, 2025
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@ravichandra1998g ravichandra1998g left a comment

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Hello @hanna-g-sn
Thank you for your efforts in submitting the PR.
We already have several clientscript -> GlideAjax call -> Server side scripts.

There are several ServiceNow community threads too.

So this cannot be merged. At Hactoberfest, we are aiming for high quality contributions. You can see some of the recently merged PRs to know the kind of code snippets we are aiming for.

Please resubmit after making dynamic use cases/contexts that are suitable for Hactoberfest!

@hanna-g-sn hanna-g-sn deleted the Client-Side-Components branch October 21, 2025 13:18
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2 participants