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PR Description:

🌐 Scripted REST API – Get User Info by Email

πŸ“‹ Description

This Scripted REST API returns basic user information (name, title, department, location) based on an email address passed as a query parameter.

πŸ“¦ Files Included

  • ScriptedRESTAPI_GetUserInfo.js

πŸ’‘ Use Case

Useful for integrations or external systems needing user data from ServiceNow without exposing full records.

πŸ›  Setup Instructions

  1. Create a new Scripted REST API with namespace x_userinfo.
  2. Add a resource with path /get_user and method GET.
  3. Paste the provided script into the resource script field.

Pull Request Checklist

Overview

  • Put an x inside of the square brackets to check each item.
  • I have read and understood the CONTRIBUTING.md guidelines
  • My pull request has a descriptive title that accurately reflects the changes and the description has been filled in above.
  • I've included only files relevant to the changes described in the PR title and description
  • I've created a new branch in my forked repository for this contribution

Code Quality

  • My code is relevant to ServiceNow developers
  • My code snippets expand meaningfully on official ServiceNow documentation (if applicable)
  • I've disclosed use of ES2021 features (if applicable)
  • I've tested my code snippets in a ServiceNow environment (where possible)

Repository Structure Compliance

  • I've placed my code snippet(s) in one of the required top-level categories:
    • Core ServiceNow APIs/
    • Server-Side Components/
    • Client-Side Components/
    • Modern Development/
    • Integration/
    • Specialized Areas/
  • I've used appropriate sub-categories within the top-level categories
  • Each code snippet has its own folder with a descriptive name

Documentation

  • I've included a README.md file for each code snippet
  • The README.md includes:
    • Description of the code snippet functionality
    • Usage instructions or examples
    • Any prerequisites or dependencies
    • (Optional) Screenshots or diagrams if helpful

Restrictions

  • My PR does not include XML exports of ServiceNow records
  • My PR does not contain sensitive information (passwords, API keys, tokens)
  • My PR does not include changes that fall outside the described scope

@ravichandra1998g ravichandra1998g self-assigned this Oct 20, 2025
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@ravichandra1998g ravichandra1998g left a comment

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Hello @shivamvish160

We already have a Table API, which can be used to query and get the sys_user table details.

using sysparm_fields, only required fields data can be retrieved.

At Hactoberfest, we aim for high quality code that's beneficial for open source.
Please resubmit dynamic use cases/context for the Hactoberfest.

closing this for now.

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2 participants