IncidentCount updated ReadME

Server-Side Components/Background Scripts/Get incident count based on priority/README.md

@@ -1 +1,26 @@
-//To get the incident count based on priority.
+A background script that generates a comprehensive report showing the total number of incidents grouped by priority level in your ServiceNow instance.
+
+## What It Does
+
+The script:
+1. Creates a GlideAggregate query on the incident table
+2. Groups incidents by their priority field
+3. Counts the total number of incidents for each priority level
+4. Handles cases where priority is not set (displays as "No Priority Set")
+5. Outputs a formatted report showing priority names and their corresponding counts
+
+## Sample Output
+
+```
+Priority: 1 - Critical | Count: 15
+Priority: 2 - High | Count: 47
+Priority: 3 - Moderate | Count: 123
+Priority: 4 - Low | Count: 89
+No Priority Set | Count: 3
+```
+
+## Configuration Options
+
+- **Date filtering**: Add `.addQuery('opened_at', 'DATEPART', 'Today@javascript:gs.daysAgoStart(0)@javascript:gs.daysAgoEnd(0)')` to get today's incidents only
+- **State filtering**: Add `.addQuery('state', '!=', 7)` to exclude closed incidents
+- **Assignment filtering**: Add `.addQuery('assignment_group', 'group_sys_id')` to focus on specific teams