Change approver 1

Server-Side Components/Background Scripts/Change Approver/Change Approver_1.js

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+// Parent record sys_id (change as needed)
+var parentSysId = 'd2cdb552db252200a6a2b31be0b8f5ee'; 
+
+// Dummy user display name (must exist in sys_user table)
+var dummyApproverName = 'Dummy'; 
+
+// Step 1: Find the existing approval for the parent record
+var approvalGR = new GlideRecord('sysapproval_approver');
+approvalGR.addQuery('sysapproval', parentSysId);
+approvalGR.query();
+
+if (approvalGR.next()) {
+    // Step 2: Mark current approval as not required
+    approvalGR.state = 'No Longer Required';
+    approvalGR.update();
+    gs.info('Existing approval marked as not required for record: ' + parentSysId);
+
+    // Step 3: Find the dummy user in sys_user
+    var userGR = new GlideRecord('sys_user');
+    if (userGR.get('name', dummyApproverName)) { // exact match of Name field
+        // Step 4: Create a new approval for the dummy user
+        var newApproval = new GlideRecord('sysapproval_approver');
+        newApproval.initialize();
+        newApproval.sysapproval = parentSysId;
+        newApproval.approver = userGR.sys_id;
+        newApproval.state = 'requested';
+        newApproval.insert();
+
+        gs.info('New approval assigned to ' + dummyApproverName + ' for record: ' + parentSysId);
+    } else {
+        gs.warn('Dummy user not found: ' + dummyApproverName);
+    }
+
+} else {
+    gs.warn('No approval record found for parent record sys_id: ' + parentSysId);
+}

Server-Side Components/Background Scripts/Change Approver/Change README.md

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+Safe Approval Reassignment Script — Dummy User
+Overview
+
+This ServiceNow background script safely reassigns an approval for a given record.
+Instead of directly overwriting the existing approver (which is not recommended), it:
+
+Marks the current approval as “No Longer Required”.
+
+Creates a new approval for a dummy user in the sys_user table.
+
+This approach ensures safe testing, demos, or Hacktoberfest contributions without impacting real approvals or notifications.
+
+Features
+
+Safe & Best Practice: Avoids overwriting existing approvals that may have already triggered notifications.
+
+Dynamic: Can be reused for any parent record by changing parentSysId.
+
+Dummy User: Uses a placeholder user to safely test or demonstrate approval assignment.
+
+Clear Logging: Outputs info/warning messages for easy verification.
+
+How to Use
+
+Create a dummy user in the sys_user table (mandatory).
+
+Update the script with:
+
+parentSysId → sys_id of the record whose approval you want to reassign.
+
+dummyApproverName → Name field of the dummy user in sys_user.
+
+Open Scripts – Background in your ServiceNow instance.
+
+Paste the script and run.
+
+Check the system logs for info/warnings about the reassignment.
+
+Example Output
+Existing approval marked as not required for record: d2cdb552db252200a6a2b31be0b8f5ee
+New approval assigned to Dummy for record: d2cdb552db252200a6a2b31be0b8f5ee
+
+Notes
+
+Ensure the dummy user exists in the sys_user table; otherwise, the script will warn Dummy user not found.
+
+This script is read-only for the old approval and only modifies workflow safely for testing.
+
+Can be easily extended to handle multiple approvals or multiple dummy users for more complex scenarios.