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Count of Critical incidents created today by assignment group #2247

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Count of Critical incidents created today by assignment group #2247

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3fdfd05
script.js
Indra-kolge Oct 18, 2025
adda258
README.md
Indra-kolge Oct 18, 2025
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1 change: 1 addition & 0 deletions ...ckground Scripts/Critical Incidents Created Today by assignment group/README.md
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Background script to get Count of Critical Incidents Created Today (by Assignment Group)
17 changes: 17 additions & 0 deletions ...ponents/Background Scripts/Critical Incidents Created Today by assignment group/script.js
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//Count of Critical Incidents Created Today (by Assignment Group)
(function() {
var ga = new GlideAggregate('incident');
ga.addQuery('priority', '1'); // Critical priority

var start = new GlideDateTime();
start.beginningOfToday(); // start of the day
ga.addQuery('sys_created_on', '>=', start);
ga.groupBy('assignment_group');
ga.addAggregate('COUNT');
ga.query();

gs.print("Critical Incidents Created Today (by Assignment Group):");
while (ga.next()) {
gs.print((ga.assignment_group.getDisplayValue() || "Unassigned") + " → " + ga.getAggregate('COUNT'));
}
})();
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