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@Thrizvi Thrizvi commented Oct 13, 2025

This script updates all Priority 1 (P1) incidents to Priority 3 (P3) in ServiceNow. It is useful for bulk downgrading incident priority based on revised impact or urgency assessments

This script updates all Priority 1 (P1) incidents to Priority 3 (P3) in ServiceNow. It is useful for bulk downgrading incident priority based on revised impact or urgency assessments
This script updates all Priority 1 (P1) incidents to Priority 3 (P3) in ServiceNow. It is useful for bulk downgrading incident priority based on revised impact or urgency assessments
@ravichandra1998g ravichandra1998g self-assigned this Oct 13, 2025
@ravichandra1998g
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We appreciate the effort you’ve put into this contribution.

For Hacktoberfest, we’re aiming for high-quality contributions providing real-world use developer cases.

This will not be merged as this is a standard GlideRecord background script example and there are many - examples of similar use cases in ServiceNow Community. You can see some of the recently merged PRs to know the kind of code snippets we are aiming for.

Please reopen/ submit a new one after adding more dynamic context/use cases that are more suitable for the open source.

CONTRIBUTORS must follow all guidelines in CONTRIBUTING.md

As part of Contributing guidelines, please refer below two lines,
Quality Over Quantity: Low-effort or spam pull requests will be marked accordingly.
Expanded Snippets: Code snippets reused from the ServiceNow Documentation or API References are acceptable only if they are expanded in a meaningful way (e.g., with additional context, documentation, or variations). Remember: "QUANTITY IS FUN, QUALITY IS KEY."

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2 participants