Cancel Incomplete Playbooks on Closure

Server-Side Components/Business Rules/Cancel Incomplete Playbooks on Closure/README.md

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+🛑 Auto-Cancel Playbooks on Incident Deactivation
+
+Script Type: Business Rule (Server-side)
+Trigger: before update
+Table: incident
+Condition: active changes to false
+
+📌 Purpose
+
+Automatically cancel all active Playbooks (sys_pd_context) records associated with an incident when that incident is deactivated (e.g., closed or canceled). 
+
+🧠 Logic
+
+- Finds all active playbooks (not in completed,canceled) where:
+- input_table is incident (or any other table)
+- input_record matches current incident’s sys_id
+- Cancels each playbook using: sn_playbook.PlaybookExperience.cancelPlaybook(playbookGR, 'Canceled due to the incident closure or cancellation.');

Server-Side Components/Business Rules/Cancel Incomplete Playbooks on Closure/script.js

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+(function executeRule(current, previous /*null when async*/) {
+
+	// Find associated playbooks
+	var playbookGR = new GlideRecord('sys_pd_context');
+    playbookGR.addQuery('input_table', 'incident');
+    playbookGR.addQuery('input_record', current.sys_id);
+    playbookGR.addQuery('state', 'NOT IN', 'completed,canceled');
+    playbookGR.query();
+
+	// Cancel them to avoid hanging context
+    while (playbookGR.next()) {
+        sn_playbook.PlaybookExperience.cancelPlaybook(playbookGR, 'Canceled due to the incident closure or cancellation.');
+    }
+
+})(current, previous);