Second Level Approval Validation #1850
Closed
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PR Description:
Use Case:
When a catalog item requires a two-level approval process — Primary Level (Single Approver) and Secondary Level (Group/Department Approvers) — the system should exclude the Primary Approver from the Secondary Approval Group, if the same user is a member of both levels.
Example:
A catalog item first requires Manager ABC’s approval as the Primary Approver.
Next, it moves to the Department/Group Approval stage.
If Manager ABC is also part of the Group/Department Approvers, they should be excluded from the second-level approval to prevent duplicate approvals.
Pull Request Checklist
Overview
Code Quality
Repository Structure Compliance
Core ServiceNow APIs/Server-Side Components/Client-Side Components/Modern Development/Integration/Specialized Areas/Documentation
Restrictions