Hacktoberfest 2025

Server-Side Components/Background Scripts/Copy table fields from one table to another/IncidentToChange.js

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+var incidentGR = new GlideRecord('incident');
+
+// Replace with actual incident number or sys_id
+if (incidentGR.get('number', 'INC0010001')) {  // any incident
+    var changeGR = new GlideRecord('change_request');
+    changeGR.initialize();
+
+    // Copy relevant fields from incident to change request
+    changeGR.short_description = 'Change for Incident: ' + incidentGR.short_description;
+    changeGR.description = incidentGR.description;
+    changeGR.priority = incidentGR.priority;
+    changeGR.impact = incidentGR.impact;
+    changeGR.urgency = incidentGR.urgency;
+    changeGR.category = incidentGR.category;
+    changeGR.caller_id = incidentGR.caller_id;
+    changeGR.cmdb_ci = incidentGR.cmdb_ci; // If CI is linked
+    changeGR.assignment_group = incidentGR.assignment_group;
+    changeGR.assigned_to = incidentGR.assigned_to;
+
+    // Insert the new change request
+    var newChangeID = changeGR.insert();
+    gs.info('New Change Request created with sys_id: ' + newChangeID);
+} else {
+    gs.info('Incident not found');
+}

Server-Side Components/Background Scripts/Incident creation/CreationOfIncident.js

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+    var incident = new GlideRecord('incident');
+    incident.initialize();
+    incident.short_description = 'Sample Incident Created via Script';
+    incident.description = 'This incident was created using a GlideRecord script.';
+    incident.caller_id = gs.getUserID(); // Sets the current user as the caller
+    incident.priority = 3; // Medium priority
+    incident.category = 'inquiry'; // Example category
+    incident.insert();

Server-Side Components/Background Scripts/Incident creation/Readme.md

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+# ServiceNow Incident Creation Script
+
+## 📌 Overview
+This script demonstrates how to create an incident record in ServiceNow using the GlideRecord API. It is intended for use in server-side scripting environments such as Script Includes, Business Rules, or background scripts.
+
+## ✅ Prerequisites
+- Access to a ServiceNow instance with appropriate permissions.
+- Familiarity with JavaScript and ServiceNow scripting.
+- The `incident` table must be accessible and modifiable.
+- Script should be executed in a server-side context.
+
+## 🛠️ Script Usage
+
+
+var incident = new GlideRecord('incident');
+incident.initialize();
+incident.short_description = 'Sample Incident Created via Script';
+incident.description = 'This incident was created using a GlideRecord script.';
+incident.caller_id = gs.getUserID(); // Sets the current user as the caller
+incident.priority = 3; // Medium priority
+incident.category = 'inquiry'; // Example category
+incident.insert();