Create IncidentToChange.js

Server-Side Components/Background Scripts/Copy table fields from one table to another/IncidentToChange.js

@@ -0,0 +1,25 @@
+var incidentGR = new GlideRecord('incident');
+
+// Replace with actual incident number or sys_id
+if (incidentGR.get('number', 'INC0010001')) {  // any incident
+    var changeGR = new GlideRecord('change_request');
+    changeGR.initialize();
+
+    // Copy relevant fields from incident to change request
+    changeGR.short_description = 'Change for Incident: ' + incidentGR.short_description;
+    changeGR.description = incidentGR.description;
+    changeGR.priority = incidentGR.priority;
+    changeGR.impact = incidentGR.impact;
+    changeGR.urgency = incidentGR.urgency;
+    changeGR.category = incidentGR.category;
+    changeGR.caller_id = incidentGR.caller_id;
+    changeGR.cmdb_ci = incidentGR.cmdb_ci; // If CI is linked
+    changeGR.assignment_group = incidentGR.assignment_group;
+    changeGR.assigned_to = incidentGR.assigned_to;
+
+    // Insert the new change request
+    var newChangeID = changeGR.insert();
+    gs.info('New Change Request created with sys_id: ' + newChangeID);
+} else {
+    gs.info('Incident not found');
+}