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Create Get Incident Where Caller is VIP.js #1683

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14 changes: 14 additions & 0 deletions Server-Side Components/Background Scripts/Get Incident Where Caller is VIP.js
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/**
* Name: VIP Caller Incidents
* Type: Background Script
* Purpose: Prints all incidents where the caller is a VIP user
* Author: Shashank Jain
*/

var inc = new GlideRecord('incident');
inc.addQuery('caller_id.vip', true); // Only VIP callers
inc.query();
inc.print("Incidents with VIP Callers:");
while (inc.next()) {
gs.print("Number: " + inc.number + " | Short Description: " + inc.short_description);
}
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