README.md

Author: srikanthroyal932-cmyk

Server-Side Components/Business Rules/Auto create Problem when P1 Incident created/README.md

@@ -0,0 +1,10 @@
+Auto create Problem when P1 Incident created
+
+1. Create a After Business Rule.
+2. Applicable to Incident Table.
+3. Use After Business Rule - Insert.
+4. Add conditions if required.
+5. Apply the script.
+6. When a Priority-1 Incident get raised then after followed by Problem will get created.
+7. Map the Incident fields like short_description, description, cmdb_ci will mapped to the Problem Record.
+8. Map the problem to the Incident.