After_BR.js

Author: srikanthroyal932-cmyk

Server-Side Components/Business Rules/Auto create Problem when P1 Incident created/After_BR.js

@@ -0,0 +1,18 @@
+function executeRule(current, previous /*null when async*/ ) {
+  if (current.priority == 1 && current.operation() == 'insert') {
+    var problemGR = new GlideRecord('problem');
+    problemGR.initialize();
+    problemGR.short_description = current.short_description;
+    problemGR.description = current.description;
+    problemGR.cmdb_ci = current.cmbi_ci;
+
+    var problemID = problemGR.insert();
+
+    if (problemID) {
+      current.problem-id = problemID;
+      current.update();
+    }
+  }
+})(current, previous);
+
+