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  • Server-Side Components/Background Scripts/Delete Attachments - Closed Approvals

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Many organizations still prefer copying over the attachments from RITM or any ticket type that has approval required to its corresponding approvals by using GlideSysAttachment.copy()
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This ideally makes sense till the time approval is needed however, when approvals are actioned (approved/rejected) there is no need for attachments to stay on the approval record till eternity (it will be stored at its ticket level). Use this script as a scheduled script to remove attachments from closed (approved/rejected) approval records and help consume less storage.

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