script.js

Author: Jaspalsinghchot

Server-Side Components/Background Scripts/Delete Attachments - Closed Approvals/script.js

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+deleteinactiveattachments();
+
+//deletes from approval table
+function deleteinactiveattachments() {
+    var appr = new GlideRecord('sysapproval_approver');
+//	appr.addQuery('sys_id','2d7f326287351ad0195eb99c8bbb35b5'); //uncomment this and replace sys_id and use this to check for 1 record
+    appr.addEncodedQuery('state!=requested^ORstate=NULL');
+    appr.query();
+    while (appr.next()) {
+        var answer = deleteparentattachment(appr.sys_id);
+        deletechildattachment(appr.sys_id);
+        if (answer == true || answer == 'true') {
+            appr.comments = "Attachment's were removed from this record. If still needed it can be located at the corresponding ticket level.";
+            appr.autoSysFields(false);
+            appr.setWorkflow(false);
+            appr.update();
+        }
+    }
+}
+//deletes from sys_attachment table
+function deleteparentattachment(record) {
+    var attach_found = false;
+    var attach_primary = new GlideRecord('sys_attachment');
+    attach_primary.addQuery('table_sys_id', record);
+    attach_primary.query();
+    while (attach_primary.next()) {
+        attach_primary.deleteRecord();
+        attach_found = 'true';
+    }
+    return attach_found;
+}
+
+//deletes from sys_attachment_doc table
+function deletechildattachment(record) {
+    var attach_child = new GlideRecord('sys_attachment_doc');
+    attach_child.addQuery('sys_attachment.table_sys_id', record);
+    attach_child.query();
+    while (attach_child.next()) {
+        attach_child.deleteRecord();
+    }
+}