Create script.js

Author: raghavs046

Server-Side Components/Scheduled Jobs/Retire Rating 1 Articles/script.js

@@ -0,0 +1,21 @@
+/*
+This schedule job will run daily EOD PST time.
+This Job will look for articles which have been rated 1 three times and will retire those articles.
+
+*/
+var kbFeed = new GlideAggregate('kb_feedback');
+kbFeed.addEncodedQuery('rating=1'); // get articles with rating 1.
+kbFeed.addAggregate('COUNT', 'article');
+kbFeed.groupBy('user');
+kbFeed.query();
+while (kbFeed.next()) {
+
+    if (kbFeed.getAggregate('COUNT', 'article') >= 3) {
+        var updateArt = new GlideRecord('kb_knowledge');
+        updateArt.get(kbFeed.article.sys_id);
+        if (updateArt.workflow_state == 'published') {
+            updateArt.workflow_state = 'retired';
+            updateArt.update();
+        }
+    }
+}