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  • Server-Side Components/Business Rules/Auto-assign and notify owners of Affected CIs

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Create Change Tasks for each affected CI and notify its owner
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1. Create a Business Rule - After Insert/Update Change Request Table
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2. Query the task_ci table to get all CIs linked to this Change Request
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4. Fetch all the actual CI records present in the table
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5. Proceed if CI has a owner, check if a Change Task for this CI and owner already exists
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6. If not existing create a change task for CI owner
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7. Triggers an event to notify the CI owner (email/push).

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