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  • Server-Side Components/Scheduled Jobs/Change Request Due Reminder

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This code snippet sends the reminder emails to assigned agents of Priority 1 Change Requests due within the next 24 hours.
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It checks the priority 1 change requests due within next 24 hours that are not closed or canceled.
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If assigned to is not empty, then it sends an email to the agents working on those Change Requests.
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This scheduled job can be executed every hour, daily, or as needed.
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It is useful for ensuring critical change requests are addressed on time and reducing the risk of SLA breaches.

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