Status Pages scheduled maintenance #32756
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iadjivon
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Hi Esther, added some non-blocking comments on this and approved. Please feel free to bypass the edits if it does not make sense within the context! Let me know if you have any questions :)
Co-authored-by: Ida Adjivon <65119712+iadjivon@users.noreply.github.com>
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Co-authored-by: Yuta <49351867+ramen-yuta@users.noreply.github.com> Co-authored-by: Ida Adjivon <65119712+iadjivon@users.noreply.github.com>
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| <tbody> | ||
| <tr> | ||
| <td style="white-space: nowrap;">Status Pages Settings Read<br><code style="white-space: nowrap;">status_pages_settings_read</code></td> | ||
| <td>View the list of Status Pages, the settings of each Status Pages, their Incidents, and launched Internal Status Pages.</td> |
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| <td>View the list of Status Pages, the settings of each Status Pages, their Notices, and launched Internal Status Pages.</td> |
reaganrazon
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| - **Public**, the page is immediately accessible to all visitors. | ||
| - **Internal**, access is limited to authenticated Datadog users in your organization. | ||
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| ## Add a notice |
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The notice modal is going to be changed with the maintenance windows work. Since Notice has two types, "Degradation" and "Scheduled Maintenance" maybe the top level heading could be "Add a notice" and then one section on "Degradation" and "Maintenance Window"? I don't know if that is confusing or too complicated.
This is an example of what the new Notice Modal will look like:
There is a new field called "Notice Type", where users will choose between "degradation" and "scheduled maintenance"
There is also a "Review Notice" feature so maybe that could be called out in this section, since you no longer go from the modal to "Publish Notice"
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| | ---- | ---- | | ||
| | **Title** | Short, clear description of the incident <br>*Example: Increased error rates on US region* | | ||
| | **Status** | Current state of the incident: <br>- Investigating <br>- Identified <br>- Monitoring <br>- Resolved | | ||
| | **Message** *(optional)* | Additional details for your users <br>*Examples: known cause, expected resolution time* | |
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| | **Message** | Additional details for your users <br>*Examples: known cause, expected resolution time* | |
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| <!-- Image placeholder | ||
| {{< img src="#" alt="Status page showing a scheduled maintenance window for upcoming infrastructure work" style="width:100%;" >}}--> | ||
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| Maintenance windows allow you to proactively communicate planned downtime or service impact before it happens. Unlike [notices](#add-a-notice) which are used for unplanned incidents, maintenance windows are scheduled in advance for infrastructure upgrades, system maintenance, database migrations, and other planned work. Proactively communicate scheduled downtime so you can keep your customers informed and lessen the load on your support team. |
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| Maintenance windows allow you to proactively communicate planned downtime or service impact before it happens. Unlike [notices](#add-a-notice) which are used for unplanned incidents, maintenance windows are scheduled in advance for infrastructure upgrades, system maintenance, database migrations, and other planned work. Proactively communicate scheduled downtime so you can keep your customers informed and lessen the load on your support team. | |
| Maintenance windows allow you to proactively communicate planned downtime or service impact before it happens. Unlike [degradations](#add-a-notice) which are used for unplanned incidents, maintenance windows are scheduled in advance for infrastructure upgrades, system maintenance, database migrations, and other planned work. Proactively communicate scheduled downtime so you can keep your customers informed and lessen the load on your support team. |
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@reaganrazon Are all "notices" now referred to as degradations? Instead of #add-a-notice should it be #add-a-degredation?
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| 1. Bars and Uptime Percentage | ||
| 1. Bars Only | ||
| 1. Component Name Only | ||
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This might not belong here, but it may be helpful to point out the hierarchy of component status. So if there are different notices that affect the same component, the worst severity takes precedent. Which is important with the introduction of maintenance windows because people might get confused.
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Left some comments/suggestions! Thank you!
Co-authored-by: Reagan Razon <115665609+reaganrazon@users.noreply.github.com>
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