Ensure that the order is not marked as 'On Hold' when saving the card fails after a successful payment. #427
+12
−2
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Changes proposed in this Pull Request:
This PR introduces changes to prevent the order from being marked as "On Hold" when the order amount is successfully charged but card tokenization fails on Square’s side. This situation occurs when a customer completes checkout with the "Save payment method" option selected.
Currently, the plugin marks the order as "On Hold" to draw the merchant’s attention to the card tokenization failure. This PR updates that behavior by skipping the order status update and instead only adding an order note to report the tokenization failure.
Note
For subscriptions, if card saving/tokenization fails, future renewal payments will fail because the card details are not stored. The customer will need to add or update the payment method for the subscription at that time.
Closes https://linear.app/a8c/issue/SQUARE-208/store-then-charge-cards
Steps to test the changes in this Pull Request:
This issue cannot be reproduced directly and must be simulated based on the steps provided below:
Changelog entry