v3.0.1

Patch Changes

• b8ab363: Added replyToThread support. This lets you quickly reply to any thread when, for example, building an autoresponder.

v3.0.0

Major Changes

• dfa8d1c: Breaking change uiComponent.spacer({ spacingSize: 'M' }) is now uiComponent.spacer({ size: 'M' }) to match naming convention with all other components.

• dfa8d1c: Removed deprecated endpoints in support of the release of threads for Plain. For a full migration guide visit Migrate to threads on our docs site.

  The breaking changes are as follows:

  Customer changes

  The customer object has been simplified thanks to the introduction of the Thread object. Specifically the following fields were removed:

  • status
  • statusChangedAt
  • assignedToUser
  • assignedAt
  • lastIdleAt

  The following related methods have been removed from the client:

  • changeCustomerStatus

  Issue removal

  Issues have been removed and replaced with Labels.

  The following related methods have been removed from the client:

  • createIssue
  • resolveIssue
  • deleteIssue
  • getIssues

  Custom Timeline Entries

  Custom timeline entries have been split into two more specific APIs: threads and events.

  The following methods have been removed from the client:

  • upsertCustomTimelineEntry

  Chat

  Chat support in Plain has been deprecated. As a replacement you may want to consider building a contact form instead.

  The following methods have been removed from the client:

  • sendChat

v2.19.0

Minor Changes

• 0869269: Add support for deleting customers (deleteCustomer())

Patch Changes

• f781425: Improve permission denied error handling so that if you are missing any permissions, the error now tells you which ones they are.

v2.18.0

Minor Changes

• 2ec7d29: Switch out axios for native fetch so that the SDK can be used in edge functions/runtimes.

v2.17.0

Minor Changes

• d25f9eb: Update CreateThreadInput to take description instead of previewText

v2.16.0

Minor Changes

• a817cfa: Fix removing of labels from threads and document client methods which were previously marked as experimental.

v2.15.0

Minor Changes

• 0b1f810: Added more queries and mutations relating to threads (experimental)

v2.14.0

Minor Changes

• 1a69fa8: Add uiComponent builder so you can more easily create ui components for use with the API.

v2.13.1

Patch Changes

• bb1ea6a: Updated error handling to avoid ignoring bad input errors

v2.13.0

Minor Changes

• 18ae5a5: Add support for changing thread priority. Expose ThreadStatus and other useful enums and types