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src/connections/sources/catalog/cloud-apps/twilio/index.md

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1. Navigate to **Connections > Catalog** and from the sources tab, search for “Twilio” and click on the tile.
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2. Click **Add Source**, to create a new Twilio source. **Note**: This source only supports warehouses as a destination.
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3. Give the source a meaningful name and (optional) add labels. Add the Twilio SID, which can be found in your Twilio account.
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> info ""
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> Segment recommends that you give your source a name that reflects the source itself as this name populates the schema name. For example, `Twilio` for nickname and `twilio` or `twilio_prod` for the schema name. You can add multiple instances if you have multiple Twilio accounts.
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> **Note**: Segment recommends that you give your source a name that reflects the source itself as this name populates the schema name. For example, `Twilio` for nickname and `twilio` or `twilio_prod` for the schema name. You can add multiple instances if you have multiple Twilio accounts.
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4. Sign into your Twilio account and select the account that you want to sync data from to Segment.
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5. Add the Twilio SID, which can be found in your Twilio account, in **Project Settings**. Click **Authenticate**.
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6. Once connected successfully, click **Next** to setup the SQL schema.
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> 3. **Select the collections to sync**. The collections that you select will be synced from the start date.
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9. Click **Done** to complete integrating your Twilio account with Segment.
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10. To set the date from which the sync should start, go to **Settings > Basic Settings**, and configure the start date.
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> info ""
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> Changing the start date after the first sync doesn't change anything unless a full manual sync is initiated.
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>
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> Changing the collections to be synced takes effect after the next sync. The previous data synced for any collection that has been unselected will be in the warehouse.
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>
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> The default value for Source Sync Schedule in 3 hours. To change the sync, schedule send a message to [friends@segment.com](mailto:friends@segment.com){:target="_blank”}.
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> - Changing the start date after the first sync doesn't change anything unless a full manual sync is initiated.
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> - Changing the collections to be synced takes effect after the next sync. The previous data synced for any collection that has been unselected will be in the warehouse.
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> - The default value for Source Sync Schedule in 3 hours. To change the sync schedule, send a message to [friends@segment.com](mailto:friends@segment.com){:target="_blank”}.
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11. Toggle **Enable source** on to start syncing data.
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12. The first sync begins after you successfully create the source. To review the collections and number of rows synced, go to the **Overview** tab.
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