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Copy file name to clipboardExpand all lines: src/_includes/content/server-side-troubleshooting.md
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If you are experiencing data loss from your {{ currentIntegration.display_name }} source, you may be experiencing one or more of the following common errors:
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-**Payload is too large**: If you attempt to send events larger 32KB per normal API request or batches of events larger than 500KB per request, Segment’s tracking API responds with `400 Bad Request`. Try sending smaller events (or smaller batches) to correct this error.
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-**Payload is too large**: If you attempt to send events larger than 32KB per normal API request or batches of events larger than 500KB per request, Segment’s tracking API responds with `400 Bad Request`. Try sending smaller events (or smaller batches) to correct this error.
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-**Identifier is not present**: Segment's tracking API requires that each payload has a `userId` and/or `anonymousId`. If you send events without either the `userId` or `anonymousId`, Segment's tracking API responds with an `no_user_anon_id` error. Check the event payload and client instrumentation for more details.
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