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@sivanel97 sivanel97 commented Sep 17, 2025

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This pull request is automatically being deployed by Amplify Hosting (learn more).

Access this pull request here: https://pr-2823.d2ngvl90zqbob8.amplifyapp.com

@sivanel97 sivanel97 requested a review from hadar-co September 18, 2025 09:40
@sivanel97 sivanel97 added the waiting for prod Approved and waiting for feature to be deployed label Sep 21, 2025
@hadar-co hadar-co merged commit b2e22cb into main Nov 12, 2025
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@hadar-co hadar-co deleted the PORTN-3679-add-support-user-documentation branch November 12, 2025 09:38
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PR Compliance Guide 🔍

Below is a summary of compliance checks for this PR:

Security Compliance
🟢
No security concerns identified No security vulnerabilities detected by AI analysis. Human verification advised for critical code.
Ticket Compliance
🎫 No ticket provided
  • Create ticket/issue
Codebase Duplication Compliance
Codebase context is not defined

Follow the guide to enable codebase context checks.

Custom Compliance
🟢
Generic: Meaningful Naming and Self-Documenting Code

Objective: Ensure all identifiers clearly express their purpose and intent, making code
self-documenting

Status: Passed

Learn more about managing compliance generic rules or creating your own custom rules

Generic: Robust Error Handling and Edge Case Management

Objective: Ensure comprehensive error handling that provides meaningful context and graceful
degradation

Status: Passed

Learn more about managing compliance generic rules or creating your own custom rules

Generic: Secure Error Handling

Objective: To prevent the leakage of sensitive system information through error messages while
providing sufficient detail for internal debugging.

Status: Passed

Learn more about managing compliance generic rules or creating your own custom rules

Generic: Secure Logging Practices

Objective: To ensure logs are useful for debugging and auditing without exposing sensitive
information like PII, PHI, or cardholder data.

Status: Passed

Learn more about managing compliance generic rules or creating your own custom rules

Generic: Security-First Input Validation and Data Handling

Objective: Ensure all data inputs are validated, sanitized, and handled securely to prevent
vulnerabilities

Status: Passed

Learn more about managing compliance generic rules or creating your own custom rules

Generic: Comprehensive Audit Trails

Objective: To create a detailed and reliable record of critical system actions for security analysis
and compliance.

Status:
Audit log note: The new documentation states that support user actions are not logged, which may conflict
with comprehensive audit trail requirements depending on policy.

Referred Code
- Support user actions are not logged in your audit log.
- You can set the access duration or disable support access completely.

Learn more about managing compliance generic rules or creating your own custom rules

Compliance status legend 🟢 - Fully Compliant
🟡 - Partial Compliant
🔴 - Not Compliant
⚪ - Requires Further Human Verification
🏷️ - Compliance label

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3 participants