fixed CR comments

Author: sivanel97

docs/generalTemplates/_support_user_permissions.md

@@ -0,0 +1 @@
+Port's support team may require access to your organization to provide technical assistance. This access is controlled through support user permissions which can be edited in the [Builder](https://app.getport.io/settings/data-model) page of your portal under the `Organization settings` in the left sidebar.   

docs/security.md

@@ -5,6 +5,8 @@ sidebar_label: Security & Compliance
 sidebar_class_name: custom-sidebar-item sidebar-menu-security
 ---
 
+import SupportUserPermissions from "/docs/generalTemplates/_support_user_permissions.md"
+
 # Security & Compliance
 
 Port is an internal developer portal platform and as such we place the utmost importance on data security, privacy and compliance, so that you can trust that your security needs are met.
@@ -77,7 +79,9 @@ Customer data is never transferred or stored on employee machines or devices.
 
 ### Support user access
 
-Port's support team may require access to your organization to provide technical assistance. This access is controlled through support user permissions and includes several security measures:
+<SupportUserPermissions/>
+
+It includes several security measures:
 
 - Support user actions are not logged in your audit log.
 - You can set the access duration or disable support access completely.

docs/sso-rbac/rbac-overview/rbac-overview.md

@@ -1,3 +1,5 @@
+import SupportUserPermissions from "/docs/generalTemplates/_support_user_permissions.md"
+
 # Port RBAC capabilities overview
 
 This page provides a comprehensive summary of all of Port's RBAC capabilities, and links to their associated documentation pages. They are grouped into 3 key topics:
@@ -136,7 +138,7 @@ For more details about Port roles, see the [relevant documentation](/sso-rbac/us
 
 ### Support user access
 
-Port's support team may need access to your organization to provide technical assistance. Organizations can control this access through support user permissions, including the ability to set access duration and disable access completely.
+<SupportUserPermissions/>
 
 For more information, see the [support user permissions](/sso-rbac/users-and-teams/manage-users-teams#support-user-permissions).
 

docs/sso-rbac/users-and-teams/manage-users-teams.md

@@ -5,6 +5,7 @@ sidebar_position: 1
 import PortTooltip from "/src/components/tooltip/tooltip.jsx"
 import BetaFeatureNotice from "/docs/generalTemplates/_beta_feature_notice.md"
 import PortApiRegion from "/docs/generalTemplates/_port_api_available_regions.md"
+import SupportUserPermissions from "/docs/generalTemplates/_support_user_permissions.md"
 import Tabs from '@theme/Tabs';
 import TabItem from '@theme/TabItem';
 
@@ -54,18 +55,19 @@ For more information and examples, see the [catalog RBAC](/build-your-software-c
 
 ## Support user permissions
 
-Port's support team may need access to your organization to provide technical assistance. You can control this access through support user permissions.
+<SupportUserPermissions/>
 
 ### Access duration
 
-Port support user access is enabled by default, you can choose to provide different access to your organization: **1 week**, **1 month**, **1 year**, **Permanent access (default)**.
+Support user access is enabled by default.  
+You can define how long this access will be valid: **1 week**, **1 month**, **1 year**, **Permanent access (default)**.
 
 ### Support user capabilities
 
 Support users can be created with the following restrictions:
 
-- **Read-only access** - Support users can be created as `read-only` users.
-- **Admin/edit access** - Support users can be created as `admin` users, their actions will appear in your organization's audit log. This requires both Port manager approval and customer approval via the support user permission process.
+- **Read-only access** - can be created as `read-only` users.
+- **Admin/edit access** - can be created as `admin` users, their actions will appear in your organization's audit log. This requires both Port manager approval and customer approval via the support user permission process.
 
 :::info Emergency access