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Copy file name to clipboardExpand all lines: content/legal/sla.mdx
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description: 'View NocoDB Service Level Agreement (SLA) outlining uptime commitments, definitions of downtime, and eligibility for service credits for Enterprise plan customers.'
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**Last Updated: August 05, 2025**
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**Last Updated: October 06, 2025**
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NocoDB provides a 99.9% uptime commitment for active customers on our Enterprise plans (and certain Business plan customers who have agreed to NocoDB’s [Master Subscription Agreement](/docs/legal/msa)), subject to the terms below.
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