diff --git a/go.php b/go.php index ad9c5f09664..e687541c69a 100644 --- a/go.php +++ b/go.php @@ -74,6 +74,8 @@ 'user-trashbin' => '/user_manual/en/files/deleted_file_management.html', 'user-versions' => '/user_manual/en/files/version_control.html', 'user-webdav' => '/user_manual/en/files/access_webdav.html', + 'user_mobile' => '/user_manual/mobile', + 'user-mobile-providing-android-app-logs' => '/user_manual/mobile/providing_android_app_logs.html', ); ############# Do not edit below this line ################# diff --git a/user_manual/contents.rst b/user_manual/contents.rst index b47c55abe6b..21ed36c29db 100644 --- a/user_manual/contents.rst +++ b/user_manual/contents.rst @@ -13,6 +13,7 @@ Table of contents groupware/index talk/index desktop/index + mobile/index userpreferences universal_access user_2fa diff --git a/user_manual/mobile/images/Providing-Android-App-Logs-1.png b/user_manual/mobile/images/Providing-Android-App-Logs-1.png new file mode 100644 index 00000000000..64e5f06e927 Binary files /dev/null and b/user_manual/mobile/images/Providing-Android-App-Logs-1.png differ diff --git a/user_manual/mobile/images/Providing-Android-App-Logs-2.png b/user_manual/mobile/images/Providing-Android-App-Logs-2.png new file mode 100644 index 00000000000..23d53493069 Binary files /dev/null and b/user_manual/mobile/images/Providing-Android-App-Logs-2.png differ diff --git a/user_manual/mobile/images/Providing-Android-App-Logs-3.png b/user_manual/mobile/images/Providing-Android-App-Logs-3.png new file mode 100644 index 00000000000..ce0bbe23102 Binary files /dev/null and b/user_manual/mobile/images/Providing-Android-App-Logs-3.png differ diff --git a/user_manual/mobile/images/Providing-Android-App-Logs-4.png b/user_manual/mobile/images/Providing-Android-App-Logs-4.png new file mode 100644 index 00000000000..aecad2b4e6d Binary files /dev/null and b/user_manual/mobile/images/Providing-Android-App-Logs-4.png differ diff --git a/user_manual/mobile/index.rst b/user_manual/mobile/index.rst new file mode 100644 index 00000000000..682bfae0cf2 --- /dev/null +++ b/user_manual/mobile/index.rst @@ -0,0 +1,23 @@ +============= +Mobile Client +============= + +The Nextcloud **Mobile Clients** allow you to access your files, photos, calendars, contacts, and +more — directly from your smartphone or tablet. Integrated with the Nextcloud server +to keep your data in sync and secure. + +Nextcloud provides dedicated apps for **Android** and **iOS**, offering: + +- **File synchronization** – Access, upload, and manage your files easily +- **Instant uploads** – Automatically upload new photos and videos +- **Calendar and contacts sync** – Stay connected with CalDAV and CardDAV integration +- **End-to-end encryption** – Protect your private data +- **Notifications** – Receive real-time updates from your Nextcloud server + +You can find more information and download links for the official apps +`on our website `_. + +.. toctree:: + :maxdepth: 1 + + providing_android_app_logs \ No newline at end of file diff --git a/user_manual/mobile/providing_android_app_logs.rst b/user_manual/mobile/providing_android_app_logs.rst new file mode 100644 index 00000000000..783aae09c2b --- /dev/null +++ b/user_manual/mobile/providing_android_app_logs.rst @@ -0,0 +1,42 @@ +========================== +Providing Android App Logs +========================== + +When opening a issue for our Android app, it is very helpful to include log files right away. +Having the logs at hand allows our support to diagnose and resolve issues faster. + +Retrieving Logs Within the App +------------------------------ + +.. note:: + + The screenshots below were taken on Android 16 and Nextcloud Files app 3.34.0. + The appearance of menus and options may vary slightly depending on your Android version or our app version. Updates to this guide will be made as necessary. + + Accessing logs from within the app requires that the user is successfully logged in. + +Steps to Retrieve Logs +~~~~~~~~~~~~~~~~~~~~~~ + +1. Open the Android "Files" app. +2. Open the drawer menu and navigate to Settings. +3. Select the Logs section. +4. Apply filters as needed to narrow down the log entries. +5. Tap the three-dot menu (top right) and select Send logs by email. + +.. list-table:: Steps with Screenshots + :header-rows: 1 + :widths: 25 25 25 25 + + * - Step 1 + - Step 2 + - Step 3 + - Step 4 + * - .. image:: images/Providing-Android-App-Logs-1.png + :alt: Screenshot of Step 1 + - .. image:: images/Providing-Android-App-Logs-2.png + :alt: Screenshot of Step 2 + - .. image:: images/Providing-Android-App-Logs-3.png + :alt: Screenshot of Step 3 + - .. image:: images/Providing-Android-App-Logs-4.png + :alt: Screenshot of Step 4