PYTHON-2208 Revise issues and help sections of documentation

Author: prashantmital

README.rst

@@ -2,6 +2,7 @@
 PyMongo
 =======
 :Info: See `the mongo site <http://www.mongodb.org>`_ for more information. See `GitHub <http://github.com/mongodb/mongo-python-driver>`_ for the latest source.
+:Documentation: Available at `pymongo.readthedocs.io <https://pymongo.readthedocs.io/en/stable/>`_
 :Author: Mike Dirolf
 :Maintainer: Bernie Hackett <bernie@mongodb.com>
 
@@ -22,10 +23,10 @@ Support / Feedback
 ==================
 
 For issues with, questions about, or feedback for PyMongo, please look into
-our `support channels <https://docs.mongodb.com/manual/support>`_. Please
+our `support channels <https://support.mongodb.com/welcome>`_. Please
 do not email any of the PyMongo developers directly with issues or
 questions - you're more likely to get an answer on the `MongoDB Community
-Forums <https://developer.mongodb.com/community/forums/tags/c/drivers-odms-connectors/7/python-driver>`_.
+Forums <https://developer.mongodb.com/community/forums/tag/python-driver>`_.
 
 Bugs / Feature Requests
 =======================

doc/index.rst

@@ -53,8 +53,10 @@ everything you need to know to use **PyMongo**.
 
 Getting Help
 ------------
-If you're having trouble or have questions about PyMongo, ask your question in
-our `MongoDB Community Forums <https://developer.mongodb.com/community/forums/tags/c/drivers-odms-connectors/7/python-driver>`_.
+If you're having trouble or have questions about PyMongo, ask your question on
+our `MongoDB Community Forum <https://developer.mongodb.com/community/forums/tags/c/drivers-odms-connectors/7/python-driver>`_.
+You may also want to consider a
+`commercial support subscription <https://support.mongodb.com/welcome>`_.
 Once you get an answer, it'd be great if you could work it back into this
 documentation and contribute!
 
@@ -65,6 +67,11 @@ commented on) at the main `MongoDB JIRA bug tracker
 <http://jira.mongodb.org/browse/PYTHON>`_, in the "Python Driver"
 project.
 
+Feature Requests / Feedback
+---------------------------
+Use our `feedback engine <https://feedback.mongodb.com/forums/924286-drivers>`_
+to send us feature requests and general feedback about PyMongo.
+
 Contributing
 ------------
 **PyMongo** has a large :doc:`community <contributors>` and