chore: update JIRA automation (#387)

Co-authored-by: Filipe Constantinov Menezes <filipe.menezes@mongodb.com>

Author: blva

.github/workflows/jira-issue.yml

@@ -3,32 +3,56 @@ name: Create JIRA ticket for new issues
 
 on:
   issues:
-    types: [opened]
+    types: [opened, labeled]
 
 permissions:
   issues: write
   contents: read
+
 jobs:
   jira_task:
     name: Create Jira issue
     runs-on: ubuntu-latest
+    if: github.event.action == 'opened' || github.event.label.name == 'create-jira'
     steps:
       - uses: GitHubSecurityLab/actions-permissions/monitor@v1
         with:
           config: ${{ vars.PERMISSIONS_CONFIG }}
+
       - name: Create JIRA ticket
         uses: mongodb/apix-action/create-jira@v8
         id: create
+        continue-on-error: true
         with:
           token: ${{ secrets.JIRA_API_TOKEN }}
           project-key: MCP
           summary: "HELP: GitHub Issue n. ${{ github.event.issue.number }}"
-          issuetype: Story
-          description: "This ticket tracks the following GitHub issue: ${{ github.event.issue.html_url }}."
-          components: MCP
+          issuetype: Bug
+
+      - name: Show result
+        run: |
+          echo "JIRA action result: ${{ steps.create.outputs.issue-key || 'FAILED' }}"
+
       - name: Add comment
         uses: peter-evans/create-or-update-comment@71345be0265236311c031f5c7866368bd1eff043
         with:
           issue-number: ${{ github.event.issue.number }}
           body: |
             Thanks for opening this issue. The ticket [${{ steps.create.outputs.issue-key }}](https://jira.mongodb.org/browse/${{ steps.create.outputs.issue-key }}) was created for internal tracking.
+
+      - name: Remove create-jira label
+        if: github.event.action == 'labeled' && github.event.label.name == 'create-jira'
+        uses: actions/github-script@v7
+        with:
+          script: |
+            try {
+              await github.rest.issues.removeLabel({
+                owner: context.repo.owner,
+                repo: context.repo.repo,
+                issue_number: context.issue.number,
+                name: 'create-jira'
+              });
+              console.log('✅ Removed create-jira label');
+            } catch (error) {
+              console.log('⚠️ Could not remove create-jira label:', error.message);
+            }