@@ -28,7 +28,7 @@ public function indexAction()
2828 }
2929
3030 $ connection = Mage::helper ('zendesk ' )->getConnectionStatus ();
31-
31+
3232 if (!$ connection ['success ' ]) {
3333 $ this ->setFlag ('' , 'no-dispatch ' , true );
3434 Mage::getSingleton ('adminhtml/session ' )->addError ( $ connection ['msg ' ] );
@@ -37,7 +37,7 @@ public function indexAction()
3737 }
3838
3939 Mage::helper ('zendesk ' )->storeDependenciesInCachedRegistry ();
40-
40+
4141 $ this ->_title ($ this ->__ ('Zendesk Dashboard ' ));
4242 $ this ->loadLayout ();
4343 $ this ->_setActiveMenu ('zendesk/zendesk_dashboard ' );
@@ -98,7 +98,7 @@ public function authenticateAction()
9898
9999 $ user = Mage::getSingleton ('admin/session ' )->getUser ();
100100 $ name = $ user ->getName ();
101- $ email = Mage:: getStoreConfig ( ' zendesk/general/email ' );
101+ $ email = $ user -> getEmail ( );
102102 $ externalId = $ user ->getId ();
103103
104104 $ payload = array (
@@ -107,7 +107,7 @@ public function authenticateAction()
107107 "name " => $ name ,
108108 "email " => $ email
109109 );
110-
110+
111111 // Validate if we need to include external_id param
112112 $ externalIdEnabled = Mage::helper ('zendesk ' )->isExternalIdEnabled ();
113113 if ($ externalIdEnabled ) {
@@ -118,14 +118,14 @@ public function authenticateAction()
118118
119119 $ jwt = JWT ::encode ($ payload , $ token );
120120 $ return = $ return_url ? "&return_to= " .$ return_url : "" ;
121-
121+
122122 $ url = "https:// " .$ domain ."/access/jwt?jwt= " . $ jwt . $ return ;
123123
124124 Mage::log ('Admin URL: ' . $ url , null , 'zendesk.log ' );
125125
126126 $ this ->_redirectUrl ($ url );
127127 }
128-
128+
129129 /**
130130 * Wrapper for the existing authenticate action. Mirrors the login/logout actions available for customers.
131131 */
@@ -160,7 +160,7 @@ public function createAction()
160160 if (!$ this ->_domainConfigured ()) {
161161 return ;
162162 }
163-
163+
164164 // Check if we have been passed an order ID, in which case we can preload some of the form details
165165 if ($ orderId = $ this ->getRequest ()->getParam ('order_id ' )) {
166166 $ order = Mage::getModel ('sales/order ' )->load ($ orderId );
@@ -198,9 +198,9 @@ public function launchAction()
198198 if (!$ domain ) {
199199 return ;
200200 }
201-
201+
202202 $ sso = Mage::getStoreConfig ('zendesk/sso/enabled ' );
203-
203+
204204 if (!$ sso ) {
205205 $ url = "https:// " .$ domain ;
206206 } elseif (Mage::helper ('zendesk ' )->isSSOAdminUsersEnabled ()) {
@@ -396,13 +396,13 @@ public function clearLogAction()
396396 }
397397
398398 public function checkOutboundAction ()
399- {
399+ {
400400 $ connection = Mage::helper ('zendesk ' )->getConnectionStatus ();
401-
401+
402402 $ this ->getResponse ()->clearHeaders ()->setHeader ('Content-type ' ,'application/json ' , true );
403403 $ this ->getResponse ()->setBody (json_encode ($ connection ));
404- }
405-
404+ }
405+
406406 /**
407407 * Loading page block
408408 */
@@ -425,16 +425,16 @@ public function loadBlockAction()
425425 $ this ->getResponse ()->setBody ($ result );
426426 }
427427 }
428-
428+
429429 public function getUserAction ()
430430 {
431431 $ request = $ this ->getRequest ();
432432 $ id = $ request ->getParam ('id ' );
433-
433+
434434 $ user = Mage::getModel ('customer/customer ' )->load ($ id );
435-
435+
436436 $ this ->getResponse ()->clearHeaders ()->setHeader ('Content-type ' ,'application/json ' ,true );
437-
437+
438438 if ($ user ->getId ()) {
439439 $ this ->getResponse ()->setBody (json_encode (array ('success ' =>true , 'usr ' => array (
440440 'firstname ' => $ user ->getFirstname (),
@@ -445,14 +445,14 @@ public function getUserAction()
445445 $ this ->getResponse ()->setBody (json_encode (array ('success ' =>false , 'msg ' =>Mage::helper ('zendesk ' )->__ ('User does not exist ' ))));
446446 }
447447 }
448-
448+
449449 public function getOrderAction ()
450450 {
451451 $ request = $ this ->getRequest ();
452452 $ id = $ request ->getParam ('id ' );
453-
453+
454454 $ order = Mage::getModel ('sales/order ' )->load ($ id );
455-
455+
456456 $ this ->getResponse ()->clearHeaders ()->setHeader ('Content-type ' ,'application/json ' ,true );
457457 if ($ order ->getId ()) {
458458 $ this ->getResponse ()->setBody (json_encode (array ('success ' =>true , 'order ' => array (
@@ -462,16 +462,16 @@ public function getOrderAction()
462462 $ this ->getResponse ()->setBody (json_encode (array ('success ' =>false , 'msg ' =>Mage::helper ('zendesk ' )->__ ('Order does not exist ' ))));
463463 }
464464 }
465-
465+
466466 public function syncAction ()
467467 {
468468 $ this ->getResponse ()->clearHeaders ()->setHeader ('Content-type ' ,'application/json ' ,true );
469469 Mage::log ('Synchronization started ' , null , 'zendesk.log ' );
470- try {
470+ try {
471471 $ user = Mage::getModel ('zendesk/api_users ' )->all ();
472472 if (is_null ($ user ))
473473 throw new Exception ("Connection Failed " );
474-
474+
475475 $ data = array ();
476476 $ data [] = array (
477477 'user_field ' => array (
@@ -539,14 +539,14 @@ public function syncAction()
539539 if (!isset ($ response ['active ' ]) || $ response ['active ' ] === false )
540540 Mage::log ('Unable to create User Field with key ' .$ field ['user_field ' ]['key ' ], null , 'zendesk.log ' );
541541 }
542-
542+
543543 $ customers = Mage::getModel ('customer/customer ' )->getCollection ();
544544 $ customers ->addAttributeToSelect (array ('firstname ' , 'lastname ' , 'email ' ));
545545 foreach ($ customers as $ customer ) {
546546 Mage::log ('Synchronizing customer with id ' .$ customer ->getId (), null , 'zendesk.log ' );
547547 Mage::dispatchEvent ('customer_save_commit_after ' , array ('customer ' => $ customer ));
548548 }
549-
549+
550550 } catch (Exception $ ex ) {
551551 Mage::log ('Synchronization failed: ' .$ ex ->getMessage (), null , 'zendesk.log ' );
552552 $ this ->getResponse ()->setBody (json_encode (array ('success ' =>false , 'msg ' =>Mage::helper ('zendesk ' )->__ ('Synchronization failed: ' ).$ ex ->getMessage ())));
@@ -568,12 +568,12 @@ public function bulkDeleteAction()
568568 }
569569 $ this ->_redirectReferer ();
570570 }
571-
571+
572572 public function bulkChangeStatusAction ()
573573 {
574574 $ ids = $ this ->getRequest ()->getParam ('id ' );
575575 $ status = $ this ->getRequest ()->getParam ('status ' );
576-
576+
577577 try {
578578 $ response = Mage::getModel ('zendesk/api_tickets ' )->updateMany ($ ids , compact ('status ' ));
579579 $ this ->getMassActionResponse ($ response , $ ids );
@@ -582,12 +582,12 @@ public function bulkChangeStatusAction()
582582 }
583583 $ this ->_redirect ('adminhtml/zendesk/ ' );
584584 }
585-
585+
586586 public function bulkChangePriorityAction ()
587587 {
588588 $ ids = $ this ->getRequest ()->getParam ('id ' );
589589 $ priority = $ this ->getRequest ()->getParam ('priority ' );
590-
590+
591591 try {
592592 $ response = Mage::getModel ('zendesk/api_tickets ' )->updateMany ($ ids , compact ('priority ' ));
593593 $ this ->getMassActionResponse ($ response , $ ids );
@@ -596,12 +596,12 @@ public function bulkChangePriorityAction()
596596 }
597597 $ this ->_redirect ('adminhtml/zendesk/ ' );
598598 }
599-
599+
600600 public function bulkChangeTypeAction ()
601601 {
602602 $ ids = $ this ->getRequest ()->getParam ('id ' );
603603 $ type = $ this ->getRequest ()->getParam ('type ' );
604-
604+
605605 try {
606606 $ response = Mage::getModel ('zendesk/api_tickets ' )->updateMany ($ ids , compact ('type ' ));
607607 $ this ->getMassActionResponse ($ response , $ ids );
@@ -610,11 +610,11 @@ public function bulkChangeTypeAction()
610610 }
611611 $ this ->_redirect ('adminhtml/zendesk/ ' );
612612 }
613-
613+
614614 public function bulkMarkSpamAction ()
615615 {
616616 $ ids = $ this ->getRequest ()->getParam ('id ' );
617-
617+
618618 try {
619619 $ response = Mage::getModel ('zendesk/api_tickets ' )->bulkMarkAsSpam ($ ids );
620620 $ message = '%d out of %d ticket(s) were marked as spam. ' ;
@@ -627,34 +627,34 @@ public function bulkMarkSpamAction()
627627
628628 public function ticketsAllAction () {
629629 $ isAjax = Mage::app ()->getRequest ()->isAjax ();
630-
630+
631631 if ($ isAjax ) {
632632 Mage::helper ('zendesk ' )->storeDependenciesInCachedRegistry ();
633633 $ this ->getResponse ()->setBody ($ this ->getLayout ()->createBlock ('zendesk/adminhtml_dashboard_tab_tickets_grid_all ' )->toHtml ());
634634 }
635635 }
636-
636+
637637 public function ticketsViewAction () {
638638 $ isAjax = Mage::app ()->getRequest ()->isAjax ();
639639
640640 if ($ isAjax ) {
641641 Mage::helper ('zendesk ' )->storeDependenciesInCachedRegistry ();
642642 $ viewId = (int ) $ this ->getRequest ()->getParam ('viewid ' );
643643 Mage::register ('zendesk_tickets_view ' , $ viewId );
644-
644+
645645 $ this ->getResponse ()->setBody ($ this ->getLayout ()->createBlock ('zendesk/adminhtml_dashboard_tab_tickets_grid_view ' )->toHtml ());
646646 }
647647 }
648-
648+
649649 protected function getMassActionResponse ($ response , $ ids , $ message = '%d out of %d ticket(s) were updated. ' )
650650 {
651651 if (isset ($ response ['job_status ' ]) && isset ($ response ['job_status ' ]['url ' ])) {
652652 $ job_status = Mage::getModel ('zendesk/api_tickets ' )->getJobStatus ($ response ['job_status ' ]['url ' ]);
653-
653+
654654 $ parsed = array ();
655655 $ parsed ['errors ' ] = array ();
656656 $ parsed ['success ' ] = 0 ;
657-
657+
658658 if (isset ($ job_status ['job_status ' ]['results ' ])) {
659659 foreach ($ job_status ['job_status ' ]['results ' ] as $ result ) {
660660 if ($ result ['success ' ]) {
@@ -669,8 +669,8 @@ protected function getMassActionResponse($response, $ids, $message = '%d out of
669669
670670 Mage::getSingleton ('adminhtml/session ' )->addSuccess (
671671 Mage::helper ('zendesk ' )->__ (
672- $ message ,
673- $ parsed ['success ' ],
672+ $ message ,
673+ $ parsed ['success ' ],
674674 count ($ ids )
675675 )
676676 );
@@ -688,7 +688,7 @@ protected function getMassActionResponse($response, $ids, $message = '%d out of
688688 );
689689 }
690690 }
691-
691+
692692 private function _domainConfigured ()
693693 {
694694 $ domain = Mage::getStoreConfig ('zendesk/general/domain ' );
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