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Delete Inactive Users Without Login History #2654

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Delete Inactive Users Without Login History #2654

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3d9e365
Create Delete Inactive user
Thrizvi Oct 31, 2025
807e0aa
Readme.md
Thrizvi Oct 31, 2025
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14 changes: 14 additions & 0 deletions ...nents/Background Scripts/Delete Inactive Users Without Login History/Delete Inactive user
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@am-shakeel am-shakeel Oct 31, 2025

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Hi @Thrizvi - as mentioned recent PRs as well. Please add ".js" to your respective script file name

Original file line number Diff line number Diff line change
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var gr = new GlideRecord('sys_user');
gr.addQuery('active', false);
gr.query();

while (gr.next()) {
var login = new GlideRecord('syslog');
login.addQuery('user', gr.sys_id);
login.query();

if (!login.hasNext()) {
gs.print('Deleting inactive user: ' + gr.name);
gr.deleteRecord();
}
}
8 changes: 8 additions & 0 deletions ...onents/Background Scripts/Delete Inactive Users Without Login History/Readme.md
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Original file line number Diff line number Diff line change
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Delete Inactive Users Without Login History

This ServiceNow background script identifies and deletes inactive users who have never logged into the system. It's useful for cleaning up unused accounts and maintaining a secure, lean user base.

- Identify users marked as `active = false`
- Check if they have any login records in the `syslog` table
- Delete users who have no login history
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