Auto assign incident based on business hours

[Maheshkh9738]

PR Description:

This project automatically assigns incidents to different support groups based on the time of day. For example, incidents created during day shift are assigned to the Day Support Group, while those created during night shift go to the Night Support Group. This ensures timely handling and reduces manual routing.

Pull Request Checklist

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[kmxo]

Hello Maheshkh9738,
To follow ServiceNow best practices, Incidents should be assigned automatically to the support group responsible for the CI or service impacted, not randomly chosen relying on the time of the day.
Please take a look at the CSDM documentation to deep dive in this matter because it is important.
Thank you for your contribution.