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Auto-Archive Old Catalog Requests #2623

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371373f
Create Readme.md
Maheshkh9738 Oct 29, 2025
ac5c085
Create Archive scriptinclude.JS
Maheshkh9738 Oct 29, 2025
37b9204
Update Archive scriptinclude.JS
Maheshkh9738 Oct 29, 2025
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27 changes: 27 additions & 0 deletions Client-Side Components/Catalog Client Script/Archive Request/Archive scriptinclude.JS
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(function executeArchive() {
var retentionDays = 90; // Change as needed
var cutoffDate = new GlideDateTime();
cutoffDate.addDaysUTC(-retentionDays);

var gr = new GlideRecord('sc_request');
gr.addQuery('sys_created_on', '<=', cutoffDate);
//gr.addQuery('active', false); // Only archive closed requests
gr.addQuery('state', 'IN', 'closed_complete,closed_incomplete');
gr.query();

while (gr.next()) {
// Optional: Copy data to archive table
var archive = new GlideRecord('x_your_scope_archived_requests');
archive.initialize();
archive.original_request = gr.number.toString();
archive.archived_date = new GlideDateTime();
archive.requester = gr.requested_for.toString();
archive.status = gr.state.toString();
archive.data_json = JSON.stringify(gr);
archive.insert();

// Mark original request as archived
gr.u_archived = true; // Add custom field
gr.update();
}
})();
1 change: 1 addition & 0 deletions Client-Side Components/Catalog Client Script/Archive Request/Readme.md
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This project introduces an automated process to archive old Service Catalog requests after a defined period (e.g., 90 days). It helps keep the request tables clean, improves performance, and ensures compliance with data retention policies.
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