Catalog Item with Document Upload & Validation

Client-Side Components/Catalog Client Script/Document validation/Client script.JS

@@ -0,0 +1,12 @@
+function onSubmit() {
+  var ga = new GlideAjax('DocumentValidationHelper');
+  ga.addParam('sysparm_name', 'validateAttachments');
+  ga.addParam('sysparm_item_id', g_form.getUniqueValue());
+  ga.getXMLAnswer(function(response) {
+    if (response !== 'valid') {
+      alert('Document validation failed: ' + response);
+      return false;
+    }
+  });
+  return true;
+}

Client-Side Components/Catalog Client Script/Document validation/Readme.md

@@ -0,0 +1 @@
+This project enhances a Service Catalog item by allowing users to upload supporting documents (e.g., ID proof, approval letters) and validating them before the request is submitted. It ensures compliance, completeness, and proper documentation for sensitive or regulated requests.

Client-Side Components/Catalog Client Script/Document validation/Script include.js

@@ -0,0 +1,22 @@
+var DocumentValidationHelper = Class.create();
+DocumentValidationHelper.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+  validateAttachments: function() {
+    var itemId = this.getParameter('sysparm_item_id');
+    var attachmentGR = new GlideRecord('sys_attachment');
+    attachmentGR.addQuery('table_name', 'sc_req_item');
+    attachmentGR.addQuery('table_sys_id', itemId);
+    attachmentGR.query();
+
+    while (attachmentGR.next()) {
+      var fileName = attachmentGR.file_name.toLowerCase();
+      if (!fileName.endsWith('.pdf') && !fileName.endsWith('.docx')) {
+        return 'Only PDF or DOCX files are allowed.';
+      }
+      if (attachmentGR.size_bytes > 5 * 1024 * 1024) {
+        return 'File size exceeds 5MB limit.';
+      }
+    }
+
+    return 'valid';
+  }
+});