Catalog Item with Multi-User Collaboration

Client-Side Components/Catalog Client Script/Multi-User Collaboration/Readme.md

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+This project introduces a collaboration feature for Service Catalog requests, allowing multiple users to contribute to a single request. It’s ideal for scenarios like team onboarding, shared resource provisioning, or cross-functional workflows.

Client-Side Components/Catalog Client Script/Multi-User Collaboration/Script include.JS

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+var CollaboratorHandler = Class.create();
+CollaboratorHandler.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+  addCollaborators: function() {
+    var requestId = this.getParameter('sysparm_request_id');
+    var users = this.getParameter('sysparm_users').split(',');
+
+    users.forEach(function(userId) {
+      var gr = new GlideRecord('x_your_scope_collaborators');
+      gr.initialize();
+      gr.request = requestId;
+      gr.collaborator = userId;
+      gr.status = 'Pending';
+      gr.insert();
+    });
+
+    return 'Collaborators added successfully';
+  }
+});

Client-Side Components/Catalog Client Script/Multi-User Collaboration/client script.JS

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+function onSubmit() {
+  var collaborators = g_form.getValue('collaborators'); // Multi-user reference field
+  if (collaborators) {
+    var ga = new GlideAjax('CollaboratorHandler');
+    ga.addParam('sysparm_name', 'addCollaborators');
+    ga.addParam('sysparm_request_id', g_form.getUniqueValue());
+    ga.addParam('sysparm_users', collaborators);
+    ga.getXMLAnswer(function(response) {
+      alert('Collaborators added: ' + response);
+    });
+  }
+  return true;
+}

Client-Side Components/Catalog Client Script/Multi-User Collaboration/widget client controller.JS

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+function($scope, $http) {
+  $scope.approve = function(sysId) {
+    $http.post('/api/x_your_scope/collab_action', {
+      action: 'approve',
+      sys_id: sysId
+    }).then(function(response) {
+      $scope.server.update();
+    });
+  };
+
+  $scope.reject = function(sysId) {
+    $http.post('/api/x_your_scope/collab_action', {
+      action: 'reject',
+      sys_id: sysId
+    }).then(function(response) {
+      $scope.server.update();
+    });
+  };
+}

Client-Side Components/Catalog Client Script/Multi-User Collaboration/widget server script.JS

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+(function() {
+  var collabs = [];
+  var gr = new GlideRecord('x_your_scope_collaborators');
+  gr.addQuery('request', $sp.getParameter('request_id'));
+  gr.query();
+  while (gr.next()) {
+    collabs.push({
+      sys_id: gr.getUniqueValue(),
+      name: gr.collaborator.name.toString(),
+      status: gr.status.toString(),
+      comments: gr.comments.toString()
+    });
+  }
+  data.collaborators = collabs;
+})();