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Create Weekly Metrics Calculation using GlideAggregate #2603

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Create Weekly Metrics Calculation using GlideAggregate #2603

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20 changes: 20 additions & 0 deletions Weekly Metrics Calculation using GlideAggregate
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// Scheduled Script Execution | Runs weekly
(function() {
var agg = new GlideAggregate('task_sla');
agg.addAggregate('COUNT');
agg.addQuery('stage', 'breached');
agg.groupBy('u_service');
agg.query();

var report = new GlideRecord('u_weekly_sla_report');
while (agg.next()) {
var rec = new GlideRecord('u_weekly_sla_report');
rec.initialize();
rec.u_service = agg.u_service;
rec.u_breach_count = agg.getAggregate('COUNT');
rec.u_report_date = gs.nowDateTime();
rec.insert();
}

gs.info('Weekly SLA report generated successfully');
})();
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