Skip to content

Incident assigned to logged in user #2594

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Merged
merged 2 commits into from
Oct 29, 2025
Merged

Incident assigned to logged in user #2594

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
be46169
Create ReadMe.md
chaytarak Oct 28, 2025
8cedee8
Create code.js
chaytarak Oct 28, 2025
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
2 changes: 2 additions & 0 deletions ...-Side Components/UI Actions/Add Loggedin user as Incident assigned to/ReadMe.md
View file
Open in desktop
Original file line number Diff line number Diff line change
@@ -0,0 +1,2 @@
>**UI Action**
When a new Incident record is created, user can come to incident ticket and assigned to themself. Once they click on UI Action.
12 changes: 12 additions & 0 deletions Client-Side Components/UI Actions/Add Loggedin user as Incident assigned to/code.js
View file
Open in desktop
Original file line number Diff line number Diff line change
@@ -0,0 +1,12 @@
var currentUser = gs.getUserID(); //Getting loggedIn User Id

//Checing wheather user is available or not in Assignee field
if(current.assigned_to == ""){ //checking assigned to is there or not
current.assigned_to = currentUser; //Setting the current loggedIn user
current.update(); //updating the record.
gs.addInfoMessage("Incident has been assigned to You.");
action.setRedirectURL(current);
} else {
gs.addErrorMessage("Incident is already assigned");
action.setRedirectURL(current);
}
Loading