From 65cbe378368dd6a2fa8add8351037a3447e8e71e Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Mon, 6 Oct 2025 13:25:57 +0530
Subject: [PATCH 01/16] Create DateDifference.js

---
 .../Business Rules/DateDifference.js                 | 12 ++++++++++++
 1 file changed, 12 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/DateDifference.js

diff --git a/Server-Side Components/Business Rules/DateDifference.js b/Server-Side Components/Business Rules/DateDifference.js
new file mode 100644
index 0000000000..9d1abc63d9
--- /dev/null
+++ b/Server-Side Components/Business Rules/DateDifference.js	
@@ -0,0 +1,12 @@
+(function executeRule(current, previous /*null when async*/) {
+
+        // Add your code here
+if(current.u_termination_date.changes()){
+                var date1=current.u_current_date;
+        var date2=current.u_termination_date;
+
+        var res=onDemand1(date1,date2);
+        gs.addInfoMessage("Date Difference is :"+res);
+
+}
+})(current, previous);

From 06454764ca8ae329d3a535d925be07eb963d9c33 Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Mon, 6 Oct 2025 19:18:17 +0530
Subject: [PATCH 02/16] Create ProblemCount.js

---
 .../Business Rules/ProblemCount.js               | 16 ++++++++++++++++
 1 file changed, 16 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/ProblemCount.js

diff --git a/Server-Side Components/Business Rules/ProblemCount.js b/Server-Side Components/Business Rules/ProblemCount.js
new file mode 100644
index 0000000000..db57692d39
--- /dev/null
+++ b/Server-Side Components/Business Rules/ProblemCount.js	
@@ -0,0 +1,16 @@
+ 
+ 	
+(function executeRule(current, previous /*null when async*/) {
+
+var problemSysId = current.sys_id; 
+var agg = new GlideAggregate('incident');
+agg.addQuery('problem_id', problemSysId); 
+agg.addAggregate('COUNT'); 
+agg.query();
+
+if (agg.next()) {
+    var incidentCount = agg.getAggregate('COUNT');
+    gs.addInfoMessage('There are ' + incidentCount + ' incidents related to this problem.');
+}
+
+})(current, previous);

From 3de04cce2d8c260050af1df60de5318f99970dfc Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Tue, 7 Oct 2025 16:17:50 +0530
Subject: [PATCH 03/16] Create newfile

---
 Server-Side Components/Business Rules/MyFolder/newfile | 1 +
 1 file changed, 1 insertion(+)
 create mode 100644 Server-Side Components/Business Rules/MyFolder/newfile

diff --git a/Server-Side Components/Business Rules/MyFolder/newfile b/Server-Side Components/Business Rules/MyFolder/newfile
new file mode 100644
index 0000000000..8d9947a0c2
--- /dev/null
+++ b/Server-Side Components/Business Rules/MyFolder/newfile	
@@ -0,0 +1 @@
+,,

From 7eea6d413d48c1d41acf65706cd8a30521cf85ed Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Tue, 7 Oct 2025 16:19:53 +0530
Subject: [PATCH 04/16] CreateProblem.js

---
 .../Business Rules/MyFolder/CreateProblem.js       | 14 ++++++++++++++
 .../Business Rules/MyFolder/newfile                |  1 -
 2 files changed, 14 insertions(+), 1 deletion(-)
 create mode 100644 Server-Side Components/Business Rules/MyFolder/CreateProblem.js
 delete mode 100644 Server-Side Components/Business Rules/MyFolder/newfile

diff --git a/Server-Side Components/Business Rules/MyFolder/CreateProblem.js b/Server-Side Components/Business Rules/MyFolder/CreateProblem.js
new file mode 100644
index 0000000000..a08398dabb
--- /dev/null
+++ b/Server-Side Components/Business Rules/MyFolder/CreateProblem.js	
@@ -0,0 +1,14 @@
+(function executeRule(current, previous /*null when async*/) {
+
+        // Add your code here
+if(current.category == 'hardware'){
+        var gr=new GlideRecord('problem');
+        gr.initialize();
+        gr.short_description=current.short_description;
+        gr.category=current.category;
+        gr.impact=current.impact;
+        gr.urgency=current.urgency;
+        gr.insert();
+
+}
+})(current, previous);
diff --git a/Server-Side Components/Business Rules/MyFolder/newfile b/Server-Side Components/Business Rules/MyFolder/newfile
deleted file mode 100644
index 8d9947a0c2..0000000000
--- a/Server-Side Components/Business Rules/MyFolder/newfile	
+++ /dev/null
@@ -1 +0,0 @@
-,,

From 46ffea2c9a421f36801e66d1b91acfbc758ee6a2 Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Tue, 7 Oct 2025 16:22:06 +0530
Subject: [PATCH 05/16] Create README.md

---
 Server-Side Components/Business Rules/MyFolder/README.md | 2 ++
 1 file changed, 2 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/MyFolder/README.md

diff --git a/Server-Side Components/Business Rules/MyFolder/README.md b/Server-Side Components/Business Rules/MyFolder/README.md
new file mode 100644
index 0000000000..40f2c0dd02
--- /dev/null
+++ b/Server-Side Components/Business Rules/MyFolder/README.md	
@@ -0,0 +1,2 @@
+This script is a ServiceNow Business Rule that automatically creates a Problem record whenever an Incident is created with the category set to "hardware". 
+It helps in ensuring that hardware-related incidents are tracked and analyzed properly through Problem Management.

From 848ed24967e8f0125577d3f8d578752d2e15ad35 Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Tue, 7 Oct 2025 16:57:29 +0530
Subject: [PATCH 06/16] Create userManagement

---
 .../Usermanagement/userManagement             | 19 +++++++++++++++++++
 1 file changed, 19 insertions(+)
 create mode 100644 Server-Side Components/Script Includes/Usermanagement/userManagement

diff --git a/Server-Side Components/Script Includes/Usermanagement/userManagement b/Server-Side Components/Script Includes/Usermanagement/userManagement
new file mode 100644
index 0000000000..841b90d0f4
--- /dev/null
+++ b/Server-Side Components/Script Includes/Usermanagement/userManagement	
@@ -0,0 +1,19 @@
+var getSameDeptUsers = Class.create();
+getSameDeptUsers.prototype = {
+    initialize: function() {},
+    getSameDept: function() {
+        var user = gs.getUser().getDepartmentID();
+        var d = new GlideRecord('sys_user');
+        d.addQuery('department', user);
+        d.query();
+
+        var str = "";
+        while (d.next()) {
+            str = str + "," + d.sys_id;
+        }
+        return 'sys_idIN' + str;
+
+    },
+
+    type: 'getSameDeptUsers'
+};

From 3f20ea761f5394537ebabd360ffea2127975a04a Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Tue, 7 Oct 2025 16:58:33 +0530
Subject: [PATCH 07/16] README.md

---
 .../Script Includes/Usermanagement/README.md                 | 5 +++++
 1 file changed, 5 insertions(+)
 create mode 100644 Server-Side Components/Script Includes/Usermanagement/README.md

diff --git a/Server-Side Components/Script Includes/Usermanagement/README.md b/Server-Side Components/Script Includes/Usermanagement/README.md
new file mode 100644
index 0000000000..ab3d9d7df3
--- /dev/null
+++ b/Server-Side Components/Script Includes/Usermanagement/README.md	
@@ -0,0 +1,5 @@
+# Filter Users by Department
+
+
+This Script Include returns users whose department is the same as the currently logged-in user’s department.  
+It can be used to filter the Caller field or any user reference field to show only users from the same department.

From e59b3d69ecae5fae14977f065bf506445a769cd8 Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Tue, 14 Oct 2025 20:47:44 +0530
Subject: [PATCH 08/16] Create Count Incidents.js

---
 .../CountRelatedIncident/Count Incidents.js        | 14 ++++++++++++++
 1 file changed, 14 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/CountRelatedIncident/Count Incidents.js

diff --git a/Server-Side Components/Business Rules/CountRelatedIncident/Count Incidents.js b/Server-Side Components/Business Rules/CountRelatedIncident/Count Incidents.js
new file mode 100644
index 0000000000..828efda91f
--- /dev/null
+++ b/Server-Side Components/Business Rules/CountRelatedIncident/Count Incidents.js	
@@ -0,0 +1,14 @@
+(function executeRule(current, previous /*null when async*/) {
+
+var problemSysId = current.sys_id; 
+var agg = new GlideAggregate('incident');
+agg.addQuery('problem_id', problemSysId); 
+agg.addAggregate('COUNT'); 
+agg.query();
+
+if (agg.next()) {
+    var incidentCount = agg.getAggregate('COUNT');
+    gs.addInfoMessage('There are ' + incidentCount + ' incidents related to this problem.');
+}
+
+})(current, previous);

From 1896c64b34af13f2d2b02382d3567603a7c113fd Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Mon, 20 Oct 2025 12:45:37 +0530
Subject: [PATCH 09/16] Create LoggedInUsersCountries.js

---
 .../LoggedInUsersCountries.js                 | 41 +++++++++++++++++++
 1 file changed, 41 insertions(+)
 create mode 100644 Server-Side Components/Script Includes/LoggedInUsersCountries/LoggedInUsersCountries.js

diff --git a/Server-Side Components/Script Includes/LoggedInUsersCountries/LoggedInUsersCountries.js b/Server-Side Components/Script Includes/LoggedInUsersCountries/LoggedInUsersCountries.js
new file mode 100644
index 0000000000..2fa035c5ba
--- /dev/null
+++ b/Server-Side Components/Script Includes/LoggedInUsersCountries/LoggedInUsersCountries.js	
@@ -0,0 +1,41 @@
+var getLoggedUserCountryLocs = Class.create();
+getLoggedUserCountryLocs.prototype = {
+    initialize: function() {
+    },
+            getCountry: function() {
+
+        gs.addInfoMessage(gs.getUserID());
+        var gr = new GlideRecord('sys_user');
+        gr.addQuery('sys_id', gs.getUserID());
+        gr.query();
+        if (gr.next()) {
+            var loc = gr.location;
+            var country = gr.location.country;
+        }
+
+
+        var grUsers = new GlideRecord('cmn_location');
+
+        grUsers.addQuery('country', country);
+        grUsers.query();
+        var locs = "";
+        while (grUsers.next()) {
+
+            locs += grUsers.sys_id + ",";
+        }
+        gs.addInfoMessage(locs);
+        var users = new GlideRecord('sys_user');
+        users.addQuery('location', 'IN', locs);
+        users.query();
+
+        var l = "";
+        while (users.next()) {
+
+            l += users.sys_id + ",";
+
+        }
+        return 'sys_idIN' + l;
+    },
+
+    type: 'getLoggedUserCountryLocs'
+};

From 582252d54942a2c167cf105614c606b80ce99774 Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Mon, 20 Oct 2025 12:46:53 +0530
Subject: [PATCH 10/16] Create README.md

---
 .../Script Includes/LoggedInUsersCountries/README.md  | 11 +++++++++++
 1 file changed, 11 insertions(+)
 create mode 100644 Server-Side Components/Script Includes/LoggedInUsersCountries/README.md

diff --git a/Server-Side Components/Script Includes/LoggedInUsersCountries/README.md b/Server-Side Components/Script Includes/LoggedInUsersCountries/README.md
new file mode 100644
index 0000000000..f1db80104d
--- /dev/null
+++ b/Server-Side Components/Script Includes/LoggedInUsersCountries/README.md	
@@ -0,0 +1,11 @@
+# getLoggedUserCountryLocs Script Include
+
+## Overview
+
+The **getLoggedUserCountryLocs** Script Include is a custom ServiceNow utility that retrieves all users who belong to the same **country** as the **currently logged-in user**.  
+
+It performs this by:
+1. Fetching the logged-in user's country (based on their location record).
+2. Identifying all location records that belong to the same country.
+3. Gathering all users assigned to those locations.
+4. Returning a GlideRecord-encoded query string (`sys_idIN...`) that can be used to filter or query other records.

From 53835b83a272b76ada958b2f8de9315bdfd30bb9 Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Mon, 20 Oct 2025 15:36:16 +0530
Subject: [PATCH 11/16] Create AbortChangeRequest.js

---
 .../AbortChangeRequest/AbortChangeRequest.js  | 30 +++++++++++++++++++
 1 file changed, 30 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/AbortChangeRequest/AbortChangeRequest.js

diff --git a/Server-Side Components/Business Rules/AbortChangeRequest/AbortChangeRequest.js b/Server-Side Components/Business Rules/AbortChangeRequest/AbortChangeRequest.js
new file mode 100644
index 0000000000..5912ff9701
--- /dev/null
+++ b/Server-Side Components/Business Rules/AbortChangeRequest/AbortChangeRequest.js	
@@ -0,0 +1,30 @@
+#BusinessRule
+ (function executeRule(current, previous /*null when async*/) {
+
+        // Add your code here
+        var user=current.requested_by;
+        var obj=new withClass3();
+        var res=obj.getCount(user);
+        if(res > 5){
+                gs.addErrorMessage("You have already made change requests more than 5 times");
+                current.setAbortAction(true);
+        }        
+
+})(current, previous);
+#ScriptInclude
+   
+ 	
+var withClass3 = Class.create();
+withClass3.prototype = {
+    initialize: function() {
+    },
+
+        getCount: function(user){
+                var gr=new GlideRecord('change_request');
+                gr.addQuery('requested_by',user);
+                gr.query();
+                return gr.getRowCount();
+
+        },
+
+    type: 'withClass3'

From 7675f4b5e0cd18470b7abf490bc6f44c0c5bd1a2 Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Mon, 20 Oct 2025 15:37:32 +0530
Subject: [PATCH 12/16] README.md

---
 .../Business Rules/AbortChangeRequest/README.md    | 14 ++++++++++++++
 1 file changed, 14 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/AbortChangeRequest/README.md

diff --git a/Server-Side Components/Business Rules/AbortChangeRequest/README.md b/Server-Side Components/Business Rules/AbortChangeRequest/README.md
new file mode 100644
index 0000000000..63585575cf
--- /dev/null
+++ b/Server-Side Components/Business Rules/AbortChangeRequest/README.md	
@@ -0,0 +1,14 @@
+# Change Request Limit (ServiceNow)
+
+## Overview
+This customization prevents users from creating more than **5 Change Requests** in ServiceNow.
+
+If a user has already created 5 or more requests, the system shows an error and stops the record from being submitted.
+
+# How It Works
+
+1. User creates a Change Request.
+
+2. Script Include counts how many CRs they already have.
+
+3. If count > 5 → Show error → Stop record creation.

From 1b575f482f3e24454d9e7e356a2ae01bdc2ad829 Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Wed, 22 Oct 2025 10:37:45 +0530
Subject: [PATCH 13/16] Revert "AbortChangeRequest"

---
 .../AbortChangeRequest/AbortChangeRequest.js  | 30 -------------------
 .../AbortChangeRequest/README.md              | 14 ---------
 2 files changed, 44 deletions(-)
 delete mode 100644 Server-Side Components/Business Rules/AbortChangeRequest/AbortChangeRequest.js
 delete mode 100644 Server-Side Components/Business Rules/AbortChangeRequest/README.md

diff --git a/Server-Side Components/Business Rules/AbortChangeRequest/AbortChangeRequest.js b/Server-Side Components/Business Rules/AbortChangeRequest/AbortChangeRequest.js
deleted file mode 100644
index 5912ff9701..0000000000
--- a/Server-Side Components/Business Rules/AbortChangeRequest/AbortChangeRequest.js	
+++ /dev/null
@@ -1,30 +0,0 @@
-#BusinessRule
- (function executeRule(current, previous /*null when async*/) {
-
-        // Add your code here
-        var user=current.requested_by;
-        var obj=new withClass3();
-        var res=obj.getCount(user);
-        if(res > 5){
-                gs.addErrorMessage("You have already made change requests more than 5 times");
-                current.setAbortAction(true);
-        }        
-
-})(current, previous);
-#ScriptInclude
-   
- 	
-var withClass3 = Class.create();
-withClass3.prototype = {
-    initialize: function() {
-    },
-
-        getCount: function(user){
-                var gr=new GlideRecord('change_request');
-                gr.addQuery('requested_by',user);
-                gr.query();
-                return gr.getRowCount();
-
-        },
-
-    type: 'withClass3'
diff --git a/Server-Side Components/Business Rules/AbortChangeRequest/README.md b/Server-Side Components/Business Rules/AbortChangeRequest/README.md
deleted file mode 100644
index 63585575cf..0000000000
--- a/Server-Side Components/Business Rules/AbortChangeRequest/README.md	
+++ /dev/null
@@ -1,14 +0,0 @@
-# Change Request Limit (ServiceNow)
-
-## Overview
-This customization prevents users from creating more than **5 Change Requests** in ServiceNow.
-
-If a user has already created 5 or more requests, the system shows an error and stops the record from being submitted.
-
-# How It Works
-
-1. User creates a Change Request.
-
-2. Script Include counts how many CRs they already have.
-
-3. If count > 5 → Show error → Stop record creation.

From e8aeb211190c57d0de436151101ce0fea9db28d3 Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Wed, 22 Oct 2025 10:51:35 +0530
Subject: [PATCH 14/16] Revert "Create LoggedInUsersCountries.js"

---
 .../LoggedInUsersCountries.js                 | 41 -------------------
 .../LoggedInUsersCountries/README.md          | 11 -----
 2 files changed, 52 deletions(-)
 delete mode 100644 Server-Side Components/Script Includes/LoggedInUsersCountries/LoggedInUsersCountries.js
 delete mode 100644 Server-Side Components/Script Includes/LoggedInUsersCountries/README.md

diff --git a/Server-Side Components/Script Includes/LoggedInUsersCountries/LoggedInUsersCountries.js b/Server-Side Components/Script Includes/LoggedInUsersCountries/LoggedInUsersCountries.js
deleted file mode 100644
index 2fa035c5ba..0000000000
--- a/Server-Side Components/Script Includes/LoggedInUsersCountries/LoggedInUsersCountries.js	
+++ /dev/null
@@ -1,41 +0,0 @@
-var getLoggedUserCountryLocs = Class.create();
-getLoggedUserCountryLocs.prototype = {
-    initialize: function() {
-    },
-            getCountry: function() {
-
-        gs.addInfoMessage(gs.getUserID());
-        var gr = new GlideRecord('sys_user');
-        gr.addQuery('sys_id', gs.getUserID());
-        gr.query();
-        if (gr.next()) {
-            var loc = gr.location;
-            var country = gr.location.country;
-        }
-
-
-        var grUsers = new GlideRecord('cmn_location');
-
-        grUsers.addQuery('country', country);
-        grUsers.query();
-        var locs = "";
-        while (grUsers.next()) {
-
-            locs += grUsers.sys_id + ",";
-        }
-        gs.addInfoMessage(locs);
-        var users = new GlideRecord('sys_user');
-        users.addQuery('location', 'IN', locs);
-        users.query();
-
-        var l = "";
-        while (users.next()) {
-
-            l += users.sys_id + ",";
-
-        }
-        return 'sys_idIN' + l;
-    },
-
-    type: 'getLoggedUserCountryLocs'
-};
diff --git a/Server-Side Components/Script Includes/LoggedInUsersCountries/README.md b/Server-Side Components/Script Includes/LoggedInUsersCountries/README.md
deleted file mode 100644
index f1db80104d..0000000000
--- a/Server-Side Components/Script Includes/LoggedInUsersCountries/README.md	
+++ /dev/null
@@ -1,11 +0,0 @@
-# getLoggedUserCountryLocs Script Include
-
-## Overview
-
-The **getLoggedUserCountryLocs** Script Include is a custom ServiceNow utility that retrieves all users who belong to the same **country** as the **currently logged-in user**.  
-
-It performs this by:
-1. Fetching the logged-in user's country (based on their location record).
-2. Identifying all location records that belong to the same country.
-3. Gathering all users assigned to those locations.
-4. Returning a GlideRecord-encoded query string (`sys_idIN...`) that can be used to filter or query other records.

From fe3a96f801264d81c860d4b854f1ffd331791a83 Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Tue, 28 Oct 2025 10:54:19 +0530
Subject: [PATCH 15/16] AlertEmail.js

---
 .../Business Rules/AlertEmail/AlertEmail.js   | 19 +++++++++++++++++++
 1 file changed, 19 insertions(+)
 create mode 100644 Server-Side Components/Business Rules/AlertEmail/AlertEmail.js

diff --git a/Server-Side Components/Business Rules/AlertEmail/AlertEmail.js b/Server-Side Components/Business Rules/AlertEmail/AlertEmail.js
new file mode 100644
index 0000000000..33e19c938e
--- /dev/null
+++ b/Server-Side Components/Business Rules/AlertEmail/AlertEmail.js	
@@ -0,0 +1,19 @@
+ 
+ 	
+#BusinessRule
+(function executeRule(current, previous /*null when async*/) {
+
+        // Add your code here
+ var userEmail=current.caller_id.email;
+ g_scratchpad.callerEmail=userEmail;
+})(current, previous);
+
+
+#ClientScript
+function onLoad() {
+   //Type appropriate comment here, and begin script below
+
+   var mail=g_scratchpad.callerEmail;
+   alert("callers email address : "+mail);
+   
+}

From bb9b30351eff21b1bbb637b3be7d9b9d0ae13343 Mon Sep 17 00:00:00 2001
From: NavyasreeBolleboyana
 <156333434+NavyasreeBolleboyana@users.noreply.github.com>
Date: Tue, 28 Oct 2025 10:55:19 +0530
Subject: [PATCH 16/16] README.md

---
 Server-Side Components/Business Rules/AlertEmail/README.md | 1 +
 1 file changed, 1 insertion(+)
 create mode 100644 Server-Side Components/Business Rules/AlertEmail/README.md

diff --git a/Server-Side Components/Business Rules/AlertEmail/README.md b/Server-Side Components/Business Rules/AlertEmail/README.md
new file mode 100644
index 0000000000..3e318c11f4
--- /dev/null
+++ b/Server-Side Components/Business Rules/AlertEmail/README.md	
@@ -0,0 +1 @@
+When ever incident form loads show callers email address in an alert