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Create Problem based on incident volume - pull 1 #2557
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Merged
ravichandra1998g
merged 16 commits into
ServiceNowDevProgram:main
from
trimbakeshmadhan-109:main
Oct 28, 2025
Merged
Create Problem based on incident volume - pull 1 #2557
ravichandra1998g
merged 16 commits into
ServiceNowDevProgram:main
from
trimbakeshmadhan-109:main
Oct 28, 2025
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Automatically create a problem record from incident volume Use case: Automatically create a problem record if a specific Configuration Item (CI) is associated with more than a certain number of incidents within a defined timeframe. Code snippet This code can be placed in a Scheduled Script Execution or an After Insert Business Rule to check new incidents
…Active incidents/README.md
…Active incidents/script.js
… Assignment Groups/README.md
… Assignment Groups/script.js
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ravichandra1998g
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Oct 28, 2025
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PR Description:
Create Problem based on incident volume
Pull Request Checklist
Overview
Code Quality
Repository Structure Compliance
Core ServiceNow APIs/Server-Side Components/Client-Side Components/Modern Development/Integration/Specialized Areas/Documentation
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