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PR Description:

Overview

This script analyzes the quality of CMDB Configuration Item (CI) data in ServiceNow to assess readiness for Predictive Intelligence (PI) model training. It provides statistics and actionable insights to help ServiceNow developers and admins improve data quality before building machine learning models.

Purpose

  • Evaluate completeness and quality of key CMDB fields
  • Identify operational status distribution across CIs
  • Highlight data issues that could impact PI model performance
  • Support preparation of balanced, representative training datasets

Features

  • Dynamically discovers and counts unique operational status values
  • Reports the number of CIs in each operational state
  • Checks for missing or default operational status values
  • Outputs summary statistics to ServiceNow system logs
  • Easily customizable for additional CMDB fields or metrics
    Test:
image

Pull Request Checklist

Overview

  • Put an x inside of the square brackets to check each item.
  • I have read and understood the CONTRIBUTING.md guidelines
  • My pull request has a descriptive title that accurately reflects the changes and the description has been filled in above.
  • I've included only files relevant to the changes described in the PR title and description
  • I've created a new branch in my forked repository for this contribution

Code Quality

  • My code is relevant to ServiceNow developers
  • My code snippets expand meaningfully on official ServiceNow documentation (if applicable)
  • I've disclosed use of ES2021 features (if applicable)
  • I've tested my code snippets in a ServiceNow environment (where possible)

Repository Structure Compliance

  • I've placed my code snippet(s) in one of the required top-level categories:
    • Core ServiceNow APIs/
    • Server-Side Components/
    • Client-Side Components/
    • Modern Development/
    • Integration/
    • Specialized Areas/
  • I've used appropriate sub-categories within the top-level categories
  • Each code snippet has its own folder with a descriptive name

Documentation

  • I've included a README.md file for each code snippet
  • The README.md includes:
    • Description of the code snippet functionality
    • Usage instructions or examples
    • Any prerequisites or dependencies
    • (Optional) Screenshots or diagrams if helpful

Restrictions

  • My PR does not include XML exports of ServiceNow records
  • My PR does not contain sensitive information (passwords, API keys, tokens)
  • My PR does not include changes that fall outside the described scope

@ravichandra1998g ravichandra1998g self-assigned this Oct 28, 2025
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@ravichandra1998g ravichandra1998g left a comment

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looks good to me

@ravichandra1998g ravichandra1998g merged commit 1dd3d0a into ServiceNowDevProgram:main Oct 28, 2025
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2 participants