diff --git a/Server-Side Components/Business Rules/AutoAssignment/Auto Assign Incident.js b/Server-Side Components/Business Rules/AutoAssignment/Auto Assign Incident.js index 3b6dc63432..fd528b8227 100644 --- a/Server-Side Components/Business Rules/AutoAssignment/Auto Assign Incident.js +++ b/Server-Side Components/Business Rules/AutoAssignment/Auto Assign Incident.js @@ -10,3 +10,13 @@ } } })(current, previous); + +(function execute(inputs, outputs) { + var inc = new GlideRecord('incident'); + if (inc.get(inputs.incident_sys_id)) { + if (inc.priority == 1) inc.assignment_group = 'Network Support'; + else inc.assignment_group = 'Helpdesk'; + inc.update(); + } +})(inputs, outputs); +