diff --git a/Specialized Areas/Notifications/Modern Email Layout Designs/Readme.md b/Specialized Areas/Notifications/Modern Email Layout Designs/Readme.md new file mode 100644 index 0000000000..6e5a0fd69f --- /dev/null +++ b/Specialized Areas/Notifications/Modern Email Layout Designs/Readme.md @@ -0,0 +1,42 @@ +### Overview + +Added a **modern, fully responsive Email Layout** for ServiceNow notifications. +This layout provides a professional and dynamic look for system emails such as approvals, alerts, and workflow updates. + +--- + +### 🔑 Features + +- Clean, responsive HTML with inline CSS (Outlook-safe) +- Dynamic placeholders for subject, body, recipient, and links +- Supports unsubscribe and preference management variables +- Compatible with all standard ServiceNow notification types +- Easily customizable header colors, logo, and footer content + +--- + +### 📁 Files Included + +| File | Description | +| ------------- | ------------------------------------ | +| `Script.html` | Email Layout definition (HTML + CSS) | +| `README.md` | Setup guide and usage instructions | + +--- + +### ⚙️ Installation + +1. Navigate to **System Policy → Email → Email Layout** → New +2. Paste the HTML layout above into the content field +3. Save and name it **"Modern Notification Layout"** +4. Assign this layout to your email notifications (under "Layout" field) + +--- + +### 💡 Example Use Case + +Used for travel approvals, expense updates, password resets, or ticket notifications: + +```html +${mail_script:travel_notification} +``` diff --git a/Specialized Areas/Notifications/Modern Email Layout Designs/script.html b/Specialized Areas/Notifications/Modern Email Layout Designs/script.html new file mode 100644 index 0000000000..eeee8f4b91 --- /dev/null +++ b/Specialized Areas/Notifications/Modern Email Layout Designs/script.html @@ -0,0 +1,86 @@ +

+ + +
+ +
+ Logo +
+ + +
+ ${notification.body} + +

+ If you have any questions, contact + support@company.com. +

+
+ + + +