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+# Virtual Agent Topic Coverage Report
+
+A background script that analyzes Virtual Agent topic configuration health by identifying inactive, unpublished, or unused topics.
+
+## Usage
+
+1. Navigate to **System Definition → Scripts - Background**
+2. Copy and paste the script content
+3. (Optional) Modify `daysBack` variable to set the usage analysis timeframe (default: 30 days)
+4. Click "Run script"
+
+## What It Does
+
+The script:
+1. Queries all Virtual Agent topics in the system
+2. Checks each topic's active and published status
+3. Counts conversations per topic over the past 30 days (configurable)
+4. Displays inactive topics, unpublished topics, and zero-usage topics
+5. Helps identify topics that need attention before go-live or during health checks
+
+## Report Categories
+
+**Inactive Topics**: Topics where the "Active" checkbox is unchecked. These topics are disabled and won't respond to user inputs even if published.
+
+**Unpublished Topics**: Topics where the "Published" checkbox is unchecked. These are draft topics not yet available to end users.
+
+**Topics with Zero Usage**: Topics that are both active and published but have had no conversations in the specified timeframe. May indicate topics that need better training phrases or are not discoverable by users.
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diff --git a/Server-Side Components/Background Scripts/Virtual Agent Topic Coverage Report/script.js b/Server-Side Components/Background Scripts/Virtual Agent Topic Coverage Report/script.js
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+// Virtual Agent Topic Coverage Report
+// Analyzes VA topic configuration health and usage patterns
+
+var daysBack = 30; // Analyze topic usage from the past 30 days
+
+// Calculate date range for usage analysis
+var startDate = new GlideDateTime();
+startDate.addDaysLocalTime(-daysBack);
+
+gs.info('=== Virtual Agent Topic Coverage Report ===');
+gs.info('Analyzing topics and usage from: ' + startDate.getDisplayValue());
+
+// Get all VA topics
+var topicGr = new GlideRecord('sys_cs_topic');
+if (!topicGr.isValid()) {
+    gs.warn('Table sys_cs_topic not found. Virtual Agent may not be installed.');
+} else {
+    topicGr.query();
+    
+    var totalTopics = topicGr.getRowCount();
+    gs.info('Total Topics: ' + totalTopics);
+    
+    var inactiveTopics = [];
+    var unpublishedTopics = [];
+    var zeroUsageTopics = [];
+    var topicUsage = {};
+    
+    // Auto-detect conversation table field name
+    var convGr = new GlideRecord('sys_cs_conversation');
+    var topicField = null;
+    if (convGr.isValid()) {
+        topicField = convGr.isValidField('topic') ? 'topic' : 
+                     (convGr.isValidField('selected_topic') ? 'selected_topic' : null);
+    }
+    
+    while (topicGr.next()) {
+        var topicId = topicGr.getUniqueValue();
+        var topicName = topicGr.getValue('name');
+        var isActive = topicGr.getValue('active') == 'true' || topicGr.getValue('active') == '1';
+        var isPublished = topicGr.getValue('published') == 'true' || topicGr.getValue('published') == '1';
+        
+        // Track inactive topics
+        if (!isActive) {
+            inactiveTopics.push(topicName);
+        }
+        
+        // Track unpublished topics
+        if (!isPublished) {
+            unpublishedTopics.push(topicName);
+        }
+        
+        // Count conversations for this topic (if conversation table exists)
+        var conversationCount = 0;
+        if (topicField) {
+            var convCountGr = new GlideAggregate('sys_cs_conversation');
+            convCountGr.addQuery(topicField, topicId);
+            convCountGr.addQuery('sys_created_on', '>=', startDate);
+            convCountGr.addAggregate('COUNT');
+            convCountGr.query();
+            if (convCountGr.next()) {
+                conversationCount = parseInt(convCountGr.getAggregate('COUNT')) || 0;
+            }
+        }
+        
+        topicUsage[topicName] = conversationCount;
+        
+        // Track topics with zero usage
+        if (isActive && isPublished && conversationCount === 0) {
+            zeroUsageTopics.push(topicName);
+        }
+    }
+    
+    // Display results
+    gs.info('\n=== Inactive Topics ===');
+    if (inactiveTopics.length > 0) {
+        for (var i = 0; i < inactiveTopics.length; i++) {
+            gs.info((i + 1) + '. ' + inactiveTopics[i]);
+        }
+    } else {
+        gs.info('No inactive topics found');
+    }
+    
+    gs.info('\n=== Unpublished Topics ===');
+    if (unpublishedTopics.length > 0) {
+        for (var j = 0; j < unpublishedTopics.length; j++) {
+            gs.info((j + 1) + '. ' + unpublishedTopics[j]);
+        }
+    } else {
+        gs.info('No unpublished topics found');
+    }
+    
+    gs.info('\n=== Topics with Zero Usage (Active & Published) ===');
+    if (zeroUsageTopics.length > 0) {
+        for (var k = 0; k < zeroUsageTopics.length; k++) {
+            gs.info((k + 1) + '. ' + zeroUsageTopics[k]);
+        }
+    } else {
+        if (topicField) {
+            gs.info('All active & published topics have been used');
+        } else {
+            gs.info('Cannot analyze usage - conversation table not available');
+        }
+    }
+}
+
+gs.info('\n=== Analysis Complete ===');